We performed a comparison between DX Unified Infrastructure Management and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"Technical support is great."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"It is reliable when it comes to monitoring."
"It is the foundation for our monitoring solution."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"It is stable."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"It's a very good product overall."
"You can create an application topology that shows relationships between different components."
"The event correlation is the most valuable aspect of the solution."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"There should be wider coverage of storage infrastructure."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Stability."
"The company has not kept pace with developments."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The initial setup of this tool is complex for people who lack experience with it."
"The initial setup is a little bit complex."
"The setup process can get a little bit complex."
"Implementation could be improved."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"The service takes a very long time to start and it requires a lot of resources."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while OpenText Operations Bridge is ranked 35th in Cloud Monitoring Software with 44 reviews. DX Unified Infrastructure Management is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus. See our DX Unified Infrastructure Management vs. OpenText Operations Bridge report.
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