We performed a comparison between DX Unified Infrastructure Management and Splunk On-Call based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."It is the foundation for our monitoring solution."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Great customized dashboards and drill down reports with auto serve analytics."
"Probe packages and probe deployment."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The most valuable feature of the solution is helpdesk escalation."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"The alert calling feature is the best because notifications are delivered via phone messages."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"It is a little complex to use versus other softwares."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"There should be wider coverage of storage infrastructure."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The solution can be improved by including a wider list of permissions."
"The third-party configuration tool could be easier to use."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"There could be improvements with communicating an incident or alert."
"Should have more YouTube webinars."
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DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. DX Unified Infrastructure Management is rated 8.2, while Splunk On-Call is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
