We performed a comparison between DX Unified Infrastructure Management and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"I can use the Drag and Drop feature to build dashboards within minutes."
"Technical support is great."
"It's easy to push out across numerous servers. Very scalable."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It's easy to use."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The product offers good documentation that helps with initial training."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The most valuable feature is the flexible discovery mechanism."
"The Wi-Fi side needs improvement."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"We want to see more investment in the UI and the dashboard."
"It needs a little bit more functionality in the Admin Console."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"DX UIM's reporting and customization need to be improved."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"There was a problem with Zenoss and storage monitoring."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. DX Unified Infrastructure Management is rated 8.2, while Zenoss Cloud is rated 8.4. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, Splunk Enterprise Security and ScienceLogic. See our DX Unified Infrastructure Management vs. Zenoss Cloud report.
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