We performed a comparison between CA Unified Communications Monitor and PRTG Network Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We can manage the entire system across the network and troubleshoot the pain points."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"The initial setup is pretty easy."
"Nice product with an easy interface to use and a large variety of sensors."
"The most valuable feature of PRTG Network Monitor is the different monitoring probes available."
"The Slack integration is fantastic, and I've actually found it to be very useful recently."
"The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The sensors and remote probes are phenomenal. We use them for all of our global sites. The problem with our global sites are that they are all VPNs. If the link goes down, you can't monitor other solutions, as it just goes off the grid. Having remote probes allows them to still carry on and get the information that we need when it comes back up, sending the information to us."
"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."
"The Wi-Fi side needs improvement."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"In a very few cases, customers want more detailed reports, which we cannot meet."
"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
"PRTG's application monitoring sensor is not strong."
"The free version only gives us 100 free sensors to use. It would be nice if there was double that."
"We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur."
Earn 20 points
CA Unified Communications Monitor is ranked 77th in IT Infrastructure Monitoring while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. CA Unified Communications Monitor is rated 6.6, while PRTG Network Monitor is rated 8.2. The top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". CA Unified Communications Monitor is most compared with , whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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