We performed a comparison between DX Unified Infrastructure Management and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It provides a comprehensive monitoring solution for our open systems."
"It is reliable when it comes to monitoring."
"Great customized dashboards and drill down reports with auto serve analytics."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"It gives good insight into inside of what's going on with Exchange."
"Enormous capability to monitor Citrix environments."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The Wi-Fi side needs improvement."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"We want to see more investment in the UI and the dashboard."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"It needs a little bit more functionality in the Admin Console."
"The company has not kept pace with developments."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The integration must be improved."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"would like to see improvements in the alarm display console."
"The solution needs to enhance the management dashboards."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while eG Enterprise is ranked 52nd in Network Monitoring Software with 21 reviews. DX Unified Infrastructure Management is rated 8.2, while eG Enterprise is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics. See our DX Unified Infrastructure Management vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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