We performed a comparison between DX Unified Infrastructure Management and IBM Tivoli NetCool Impact based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"Technical support is great."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It is easy to implement but requires good planning."
"DX UIM is scalable."
"It is very scalable."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"The solution is great at being able to fetch almost any kind of file."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"It needs a little bit more functionality in the Admin Console."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"Reporting capability can be improved especially when it comes to availability."
"We would like to see automatic network topology."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"IBM is not investing in the development of the on-premise version of this solution."
"The solution is somewhat complicated. It's not exactly straightforward."
"Stability-wise, this product needs to be improved."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
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DX Unified Infrastructure Management is ranked 30th in IT Infrastructure Monitoring with 120 reviews while IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM Tivoli NetCool Impact is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, ScienceLogic, IDERA SQL Safe Backup and SCOM.
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