We performed a comparison between DX Unified Infrastructure Management and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"MultiWAN and Balance service"
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"It delivers our customers many metrics, so they may make decisions"
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The Wi-Fi side needs improvement."
"We've had issues with pulling reports."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"Currently lacks a mobile application which would be helpful."
"DX UIM's reporting and customization need to be improved."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"The UIM has no features through goods and services yet. "
"The dashboards need to be improved."
"It needs a little bit more functionality in the Admin Console."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"I would like better access to the data that is being collected."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The ITA, the post-incident analytics, could be improved."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews. DX Unified Infrastructure Management is rated 8.2, while ITRS Geneos is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our DX Unified Infrastructure Management vs. ITRS Geneos report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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