We performed a comparison between DX Unified Infrastructure Management and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Probe packages and probe deployment."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The AI component allows you to check previous cases and diagnose problems easily."
"I like the prediction features."
"Moogsoft is easily deployable and ready to use."
"Moogsoft's most valuable features are event management, correlation, and observability."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"They need to continue to advance the filter capabilities, and provide more input fields."
"The company has not kept pace with developments."
"We've had issues with pulling reports."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"There should be wider coverage of storage infrastructure."
"It would be good to implement views showing the aggregated status graphically."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The documentation and flexibility for generic integration could be improved."
"It is taking a long time to set it up and could do more to roll out quickly."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
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DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. DX Unified Infrastructure Management is rated 8.2, while Moogsoft is rated 7.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and Dell CloudIQ. See our DX Unified Infrastructure Management vs. Moogsoft report.
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