We performed a comparison between DX Unified Infrastructure Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It delivers our customers many metrics, so they may make decisions"
"I can use the Drag and Drop feature to build dashboards within minutes."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"It's easy to push out across numerous servers. Very scalable."
"It is very scalable."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"Scalability. I have never had to worry about how to handle really big environments."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"The most valuable feature as of late has been the API integration with ServiceNow."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"The Wi-Fi side needs improvement."
"How we can get more native information from CA's solutions."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"We've had issues with pulling reports."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"Stability."
"DX UIM's reporting and customization need to be improved."
"Would benefit with the addition of AI modules for proactive data insights."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"The GUI: both the dashboard/user view and the admin tool."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor. See our DX Unified Infrastructure Management vs. IBM SevOne Network Performance Management (NPM) report.
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