DX Unified Infrastructure Management vs Splunk On-Call comparison

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947 views|567 comparisons
92% willing to recommend
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1,066 views|932 comparisons
81% willing to recommend
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Executive Summary

We performed a comparison between DX Unified Infrastructure Management and Splunk On-Call based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Arunpandiyan M
Wojtek Witowski
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution.""It is the foundation for our monitoring solution.""It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server.""It is reliable when it comes to monitoring.""Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function.""Technical support is great.""What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server.""It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."

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"The flexible schedule is the most valuable feature. It was very easy to set out a rotation.""The most valuable feature of the solution is helpdesk escalation.""VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process.""The alert calling feature is the best because notifications are delivered via phone messages.""Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."

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Cons
"We had to do some work to make what was more of a business class solution work at an enterprise level.""I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there.""We would like to see automatic network topology.""​We want to see more investment in the UI and the dashboard.""We've had issues with pulling reports.""I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time.""The dashboards need to be improved.""I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."

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"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap.""The solution can be improved by including a wider list of permissions.""There could be improvements with communicating an incident or alert.""The third-party configuration tool could be easier to use.""Should have more YouTube webinars."

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Pricing and Cost Advice
  • "This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
  • "The product-price ratio is better than other brands such as Fortinet or SonicWall."
  • "The license cost depends on the number of probes and robots."
  • "Reasonable setup cost and licensing prices."
  • "CAD $400,000 annually."
  • "Customers pay for the license and the support."
  • "Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
  • More DX Unified Infrastructure Management Pricing and Cost Advice →

  • "The price of the solution could be less expensive."
  • More Splunk On-Call Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within… more »
    Top Answer:We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue. We would also like to see some enhancements in assignment… more »
    Top Answer:I primarily use DX UIM to capture performance data and faults.
    Top Answer:The flexible schedule is the most valuable feature. It was very easy to set out a rotation.
    Top Answer:For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was… more »
    Top Answer:We used it for on-call rotations. We used it to send alerts for monitoring. We also used it for escalation, so when we actually had an issue, it would find out who to call and call that person. It's… more »
    Ranking
    Views
    947
    Comparisons
    567
    Reviews
    6
    Average Words per Review
    508
    Rating
    8.2
    Views
    1,066
    Comparisons
    932
    Reviews
    3
    Average Words per Review
    385
    Rating
    9.0
    Comparisons
    Also Known As
    DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
    VictorOps
    Learn More
    Broadcom
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    Overview

    DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

    Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

    Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
    Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.

    Sample Customers
    CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
    NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Healthcare Company12%
    Comms Service Provider12%
    Insurance Company11%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company13%
    Financial Services Firm11%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm11%
    Manufacturing Company10%
    Government6%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Midsize Enterprise11%
    Large Enterprise89%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise17%
    Large Enterprise71%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. DX Unified Infrastructure Management is rated 8.2, while Splunk On-Call is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.