CafeX vs. Comm100 Live Chat

As of June 2019, CafeX is ranked 4th in Live Chat vs Comm100 Live Chat which is ranked 9th in Live Chat. CafeX is most compared with LivePerson LiveEngage and LiveChat. Comm100 Live Chat is most compared with Bold360.
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CafeX Logo
604 views|280 comparisons
Comm100 Live Chat Logo
244 views|56 comparisons
Ranking
4th
out of 14 in Live Chat
Views
604
Comparisons
280
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
9th
out of 14 in Live Chat
Views
244
Comparisons
56
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 80% of the time.
Compared 20% of the time.
Compared 100% of the time.
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CafeX Communications
Comm100
Overview

CafeX Live Assist provides customers live access to experts right from your website and apps with screen sharing, video chat, co-browse and more. It provides with a simple code to start co-browsing immediately from a browser or mobile app without installation and telephony integration. Unlike most co-browsing technologies, CafeX avoids sharing the Document Object Model (DOM) between the user and the expert, because DOM can create browser compatibility issues and lacks support for native mobile apps. CafeX's unique technology supports co-browsing on iOS and Android and avoids formatting inconsistencies between browsers. Live Assist ensures that sensitive information, fields and regions are hidden from the expert's view. This enterprise-ready solution also works with existing business collaboration systems to ensure IT investments are protected.

The Comm100 digital conversation platform powers real-time interactions via web, mobile, and messaging. We make it easy for organizations to answer questions, solve problems, and keep customers happy. From front-line marketing and sales to ongoing service and support, Comm100 enables great digital experiences that drive revenue without increasing costs. 

Organizations like HP, Advanced Auto Parts, Stanford University and Veridian Credit Union use Comm100 to exceed customer expectations every day. With headquarters in Vancouver, Canada, and over 10,000 customers worldwide, we help make customer conversations count. Learn more at www.comm100.com/

Offer
Learn more about CafeX
Learn more about Comm100 Live Chat
Sample Customers
JurisLinkSears, Stanford University, Whirlpool, Leviton, HP, Advance Auto Parts
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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