Compare CafeX vs. LiveChat

CafeX is ranked 4th in Live Chat while LiveChat is ranked 1st in Live Chat. CafeX is rated 0, while LiveChat is rated 0. On the other hand, CafeX is most compared with LivePerson LiveEngage and LiveChat, whereas LiveChat is most compared with LivePerson LiveEngage, CafeX and Bold360.
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CafeX Logo
332 views|266 comparisons
LiveChat Logo
849 views|550 comparisons
Ranking
4th
out of 16 in Live Chat
Views
332
Comparisons
266
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 16 in Live Chat
Views
849
Comparisons
550
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 76% of the time.
Compared 24% of the time.
Compared 40% of the time.
Compared 18% of the time.
Compared 17% of the time.
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CafeX Communications
LiveChat
Overview

CafeX Live Assist provides customers live access to experts right from your website and apps with screen sharing, video chat, co-browse and more. It provides with a simple code to start co-browsing immediately from a browser or mobile app without installation and telephony integration. Unlike most co-browsing technologies, CafeX avoids sharing the Document Object Model (DOM) between the user and the expert, because DOM can create browser compatibility issues and lacks support for native mobile apps. CafeX's unique technology supports co-browsing on iOS and Android and avoids formatting inconsistencies between browsers. Live Assist ensures that sensitive information, fields and regions are hidden from the expert's view. This enterprise-ready solution also works with existing business collaboration systems to ensure IT investments are protected.

Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.com
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Learn more about CafeX
Learn more about LiveChat
Sample Customers
JurisLinkOur product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.