ChatX Live Assist 365 vs LiveChat comparison

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CafeX Communications Logo
245 views|125 comparisons
LiveChat Logo
164 views|135 comparisons
100% willing to recommend
Executive Summary

We performed a comparison between ChatX Live Assist 365 and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Ranking
2nd
out of 23 in Live Chat
Views
245
Comparisons
125
Reviews
0
Average Words per Review
0
Rating
N/A
3rd
out of 23 in Live Chat
Views
164
Comparisons
135
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Live Chat
March 2024
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
767,319 professionals have used our research since 2012.
Comparisons
Also Known As
chat.io
Learn More
Overview

CafeX Live Assist provides customers live access to experts right from your website and apps with screen sharing, video chat, co-browse and more. It provides with a simple code to start co-browsing immediately from a browser or mobile app without installation and telephony integration. Unlike most co-browsing technologies, CafeX avoids sharing the Document Object Model (DOM) between the user and the expert, because DOM can create browser compatibility issues and lacks support for native mobile apps. CafeX's unique technology supports co-browsing on iOS and Android and avoids formatting inconsistencies between browsers. Live Assist ensures that sensitive information, fields and regions are hidden from the expert's view. This enterprise-ready solution also works with existing business collaboration systems to ensure IT investments are protected.

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Sample Customers
JurisLink
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company13%
Manufacturing Company13%
Outsourcing Company9%
Retailer9%
Company Size
No Data Available
REVIEWERS
Small Business88%
Midsize Enterprise13%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise11%
Large Enterprise61%
Buyer's Guide
Live Chat
March 2024
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
767,319 professionals have used our research since 2012.

ChatX Live Assist 365 is ranked 2nd in Live Chat while LiveChat is ranked 3rd in Live Chat. ChatX Live Assist 365 is rated 0.0, while LiveChat is rated 9.8. On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". ChatX Live Assist 365 is most compared with , whereas LiveChat is most compared with .

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.