Compare CafeX vs. LiveChat

CafeX is ranked 4th in Live Chat while LiveChat is ranked 1st in Live Chat with 1 review. CafeX is rated 0, while LiveChat is rated 10.0. On the other hand, the top reviewer of LiveChat writes "Allows us to save automated answers to the most popular customer queries". CafeX is most compared with LivePerson LiveEngage and LiveChat, whereas LiveChat is most compared with LivePerson LiveEngage, CafeX and chat.io.
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CafeX Logo
369 views|280 comparisons
LiveChat Logo
919 views|569 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Use our free recommendation engine to learn which Live Chat solutions are best for your needs.
378,809 professionals have used our research since 2012.
Ranking
4th
out of 16 in Live Chat
Views
369
Comparisons
280
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 16 in Live Chat
Views
919
Comparisons
569
Reviews
1
Average Words per Review
351
Avg. Rating
10.0
Top Comparisons
Compared 75% of the time.
Compared 25% of the time.
Compared 30% of the time.
Compared 19% of the time.
Compared 19% of the time.
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CafeX Communications
LiveChat
Overview

CafeX Live Assist provides customers live access to experts right from your website and apps with screen sharing, video chat, co-browse and more. It provides with a simple code to start co-browsing immediately from a browser or mobile app without installation and telephony integration. Unlike most co-browsing technologies, CafeX avoids sharing the Document Object Model (DOM) between the user and the expert, because DOM can create browser compatibility issues and lacks support for native mobile apps. CafeX's unique technology supports co-browsing on iOS and Android and avoids formatting inconsistencies between browsers. Live Assist ensures that sensitive information, fields and regions are hidden from the expert's view. This enterprise-ready solution also works with existing business collaboration systems to ensure IT investments are protected.

Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.com
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Learn more about CafeX
Learn more about LiveChat
Sample Customers
JurisLinkOur product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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