Compare CafeX vs. LivePerson LiveEngage

CafeX is ranked 4th in Live Chat while LivePerson LiveEngage is ranked 2nd in Live Chat. CafeX is rated 0, while LivePerson LiveEngage is rated 0. On the other hand, CafeX is most compared with LivePerson LiveEngage and LiveChat, whereas LivePerson LiveEngage is most compared with CafeX, LiveChat and Bold360.
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CafeX Logo
369 views|280 comparisons
LivePerson LiveEngage Logo
557 views|423 comparisons
Ranking
4th
out of 16 in Live Chat
Views
369
Comparisons
280
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
out of 16 in Live Chat
Views
557
Comparisons
423
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 75% of the time.
Compared 25% of the time.
Compared 40% of the time.
Compared 21% of the time.
Compared 17% of the time.
Also Known As
LiveEngage
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CafeX Communications
LivePerson
Overview

CafeX Live Assist provides customers live access to experts right from your website and apps with screen sharing, video chat, co-browse and more. It provides with a simple code to start co-browsing immediately from a browser or mobile app without installation and telephony integration. Unlike most co-browsing technologies, CafeX avoids sharing the Document Object Model (DOM) between the user and the expert, because DOM can create browser compatibility issues and lacks support for native mobile apps. CafeX's unique technology supports co-browsing on iOS and Android and avoids formatting inconsistencies between browsers. Live Assist ensures that sensitive information, fields and regions are hidden from the expert's view. This enterprise-ready solution also works with existing business collaboration systems to ensure IT investments are protected.

LivePerson is a provider of online engagement solutions that facilitate real-time assistance. Connecting businesses and experts with consumers seeking help on the Web, our hosted software creates more relevant, compelling and personalized online experiences. More than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel.
Offer
Learn more about CafeX
Learn more about LivePerson LiveEngage
Sample Customers
JurisLinkBackcountry, National Domestic Violence Hotline, Poder Comercial, PAC Web Hosting, Landings Credit Union, Rail Europe
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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