Compare CallMiner Eureka vs. Verint Workforce Engagement Cloud

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Ranking
3rd
out of 5 in Speech Analytics
Views
630
Comparisons
441
Reviews
0
Average Words per Review
0
Rating
N/A
1st
out of 5 in Speech Analytics
Views
1,354
Comparisons
1,104
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
Eureka
Impact 360, Verint Engagement Management
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Overview
Speech analytics and pervasive call center performance management solution for large and small contact centers.
Gives an overview of employee performance with comparisons to target metrics, past performance, and peer performance.
Offer
Learn more about CallMiner Eureka
Learn more about Verint Workforce Engagement Cloud
Sample Customers
TradeGlobal, British Gas, Defender Direct, State Collection Service
New York Life, Elavon, VSP Vision Care
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company27%
Insurance Company15%
Comms Service Provider12%
Financial Services Firm7%

CallMiner Eureka is ranked 3rd in Speech Analytics while Verint Workforce Engagement Cloud is ranked 1st in Speech Analytics. CallMiner Eureka is rated 0.0, while Verint Workforce Engagement Cloud is rated 0.0. On the other hand, CallMiner Eureka is most compared with NICE Interaction Analytics, whereas Verint Workforce Engagement Cloud is most compared with NICE Workforce Optimization, Genesys Cloud, Calabrio WFM, NICE Interaction Analytics and Aspect Workforce Optimization.

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