Compare CallMiner Eureka vs. Verint Workforce Engagement Cloud

CallMiner Eureka is ranked 3rd in Speech Analytics while Verint Workforce Engagement Cloud is ranked 1st in Speech Analytics. CallMiner Eureka is rated 0, while Verint Workforce Engagement Cloud is rated 0. On the other hand, CallMiner Eureka is most compared with NICE Interaction Analytics, whereas Verint Workforce Engagement Cloud is most compared with NICE Workforce Optimization, NICE Interaction Analytics, Calabrio WFM, Calabrio Workforce Management, Genesys Cloud and Aspect Workforce Optimization.
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Ranking
3rd
out of 4 in Speech Analytics
Views
846
Comparisons
560
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 4 in Speech Analytics
Views
1,612
Comparisons
1,186
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Also Known As
EurekaImpact 360, Verint Engagement Management
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CallMiner
Verint
Overview
Speech analytics and pervasive call center performance management solution for large and small contact centers.Gives an overview of employee performance with comparisons to target metrics, past performance, and peer performance.
Offer
Learn more about CallMiner Eureka
Learn more about Verint Workforce Engagement Cloud
Sample Customers
TradeGlobal, British Gas, Defender Direct, State Collection ServiceNew York Life, Elavon, VSP Vision Care
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company46%
Insurance Company21%
Hospitality Company4%
Comms Service Provider4%

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