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Camunda Logo
34,031 views|20,642 comparisons
Pega Logo
9,440 views|7,110 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Jan 12, 2023

We performed a comparison between Camunda Platform and Pega BPM, based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Our users reported that both Camunda Platform and Pega BPM offer a very straightforward setup and seamless deployment.
  • Features: Our reviewers really like that Camunda Platform has great collaboration tools and interface, making it easy for teams to stay productive, especially as so many teams are still working remotely. Some users that were not Java-centric felt Camunda Platform could be a bit limiting.

    Pega BPM is easy to configure and offers a great dashboard and productive, easy-to-understand workflows. Pega BPM users would like to see better integrations and felt that, at times, it can be more stable.
  • Pricing: Overall, users of both solutions believed the pricing could be better, as they are both a bit costly.
  • Service and Support: Users of Camunda feel that its technical support team is effective while users of Pega BPM are divided over their effectiveness.
  • ROI: Reviewers of both products report that they saw an ROI.

Comparison Results: Users show a greater preference for Camunda Platform, as Pega BPM is less stable, intuitive, and might have a less effective support team.

To learn more, read our detailed Camunda vs. Pega BPM Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well.""The flexibility is great.""It is simple to use. The user experience is very good.""Being able to use a Java-based solution makes the product flexible.""We have been able to save costs using this solution compared to the product we used before.""The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs.""Its flexibility stands out as the most valuable feature.""We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."

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"The solution is operating well overall.""The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy.""Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate.""Scalable and stable BPM software with a powerful case management feature. It also has good workflow.""The solution's case management is its most valuable aspect.""It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.""The product helps you to build faster.""The interface is quite simple and easy to use, even for beginners."

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Cons
"The initial setup can be complex for business users.""I'm from the .NET world and I would like to use it, rather than Java.""I would like to see the forms engine available in the open-source version of this solution.""While it's very scalable, it would be great if auto-scaling capabilities were added to it... one area that really could help out would be to have dynamic resizing of the cluster. Right now, you have to do capacity planning.""I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist.""I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future.""There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces.""Initial setup can be quite complex."

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"There is a scarcity of resources who have worked with this solution before.""The solution would benefit from more integration capabilities.""Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now.""The cost of licensing could be improved.""The pricing model needs to be improved. Right now, it's too expensive.""Pega BPM could be improved by including token-based authentication and extending its integration options.""Pega BPM's documentation should be improved, especially for freshers or new trainees.""Lack of stronger cloud support is somewhat inconvenient for users and implementation."

More Pega BPM Cons →

Pricing and Cost Advice
  • "It is less cost-prohibitive than other solutions on the market. This solution was in our price range."
  • "We are using the open-source version of this solution."
  • "Camunda is much cheaper."
  • "I use the open-source free version."
  • "The open-source version of the product is free to use."
  • "The cost of this solution is better than some competing products."
  • "Licensing costs are anywhere from $80,000 to $100,000 USD per year."
  • "We use the open-source version, which can be used at no cost."
  • More Camunda Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
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    Questions from the Community
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very… more »
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    34,031
    Comparisons
    20,642
    Reviews
    22
    Average Words per Review
    933
    Rating
    8.2
    Views
    9,440
    Comparisons
    7,110
    Reviews
    25
    Average Words per Review
    515
    Rating
    8.2
    Comparisons
    Apache Airflow logo
    Compared 22% of the time.
    Bizagi logo
    Compared 9% of the time.
    IBM BPM logo
    Compared 7% of the time.
    Appian logo
    Compared 7% of the time.
    Bonita logo
    Compared 6% of the time.
    Also Known As
    Camunda BPM
    Pegasystems, SmartBPM
    Learn More
    Camunda
    Video Not Available
    Pega
    Video Not Available
    Overview

    Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. With Camunda, business users and developers collaborate using BPMN to model end-to-end processes and run sophisticated automation with the speed, scale, and resilience required to stay competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone design, orchestrate and improve business-critical processes with Camunda to accelerate digital transformation.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm20%
    Government13%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Financial Services Firm26%
    Computer Software Company13%
    Manufacturing Company6%
    Government6%
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise21%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business8%
    Midsize Enterprise14%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    Buyer's Guide
    Camunda vs. Pega BPM
    March 2024
    Find out what your peers are saying about Camunda vs. Pega BPM and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Camunda is ranked 1st in Business Process Management (BPM) with 23 reviews while Pega BPM is ranked 2nd in Business Process Management (BPM) with 25 reviews. Camunda is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Pega BPM writes "Customized for various industries, such as financial, insurance, and healthcare; has AI, decisioning, and robotics features, and an intuitive UI". Camunda is most compared with Apache Airflow, Bizagi, IBM BPM, Appian and Bonita, whereas Pega BPM is most compared with ServiceNow, Appian, Microsoft Power Apps, IBM BPM and Salesforce Platform. See our Camunda vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.