Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
We have a lot of users, almost 1,800, and we needed something affordable, stable and something that could be used by a large financial company. This solution truly fit the bill.
We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features.
It is quite easy to build a simple process without any knowledge of programming.
The flexibility characteristic in a BPMS, through BPMN and DMN, is undoubtedly the most interesting feature for our business.
It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.
The user interface and the ease of developing the workflow for an application are valuable features.
Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.
Allowed us to develop and quickly release with confidence using cloud technologies.
If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI.
Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI.
Customization and tech stack could be up-to-date.
I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist.
The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.
There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.
It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.
Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services.
Business specific functionality is needed.
Pricing and Cost Advice
It is less cost-prohibitive than other solutions on the market. This solution was in our price range.
They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.
They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.
Licensing is expensive. You need to wisely select between per user and per case.
out of 67 in Business Process Management
out of 67 in Business Process Management
Compared 27% of the time.
Compared 14% of the time.
Compared 12% of the time.
Compared 24% of the time.
Compared 18% of the time.
Compared 10% of the time.
Also Known As
Camunda BPM is a light-weight, open source platform for Business Process Management. It is a perfect match for general software development and provides powerful business-IT-alignment based on BPMN for structured workflows, CMMN for less structured cases and DMN for business rules.
Typical use cases for Camunda BPM are:
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
BPM Best Practices: 10 Tips From Real Users
Learn more about Pega BPM
|AT&T Inc., Allianz Indonesia, Deutsche WertpapierService Bank AG, CSS Insurance, Provinzial NordWest Insurance Services, VHV Group, freenet Group, Swisscom AG, Zalando SE, Accruent||The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement|
Financial Services Firm38%
Comms Service Provider17%
Financial Services Firm31%
Comms Service Provider8%