We performed a comparison between Camunda and Sales Creatio based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."
"The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process."
"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."
"For an internal project, this is a solution that you can install and have up and running quite quickly."
"It has an open BPM"
"The most valuable features are the workflow, the task list, and the modeler where we use VPN."
"Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."
"There's not a single CRM out there that is quite as flexible as Creatio CRM."
"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."
"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."
"I like Creatio's workflows, automation, and no-code features that we can update as we wish."
"Intuitive, low-code CRM platform that's easy to integrate and use."
"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."
"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."
"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."
"Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it."
"There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."
"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."
"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."
"Creatio's mobile app could be more intuitive."
"Sales Creatio should include better customizations."
"There is still some room for improvement in the overall look and feel of the software."
"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."
"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."
"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."
Camunda is ranked 2nd in Business Process Design with 68 reviews while Sales Creatio is ranked 22nd in CRM with 8 reviews. Camunda is rated 8.2, while Sales Creatio is rated 9.0. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Oracle Fusion Service, Salesforce Sales Cloud and Zoho CRM.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
