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Capgemini Service Desk Outsourcing vs Getronics Service Desk Outsourcing comparison

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Ranking
3rd
out of 30 in Service Desk Outsourcing
Views
93
Comparisons
74
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 30 in Service Desk Outsourcing
Views
55
Comparisons
41
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Capgemini
Getronics
Overview
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Getronics Service Desk Outsourcing provides a proactive, omni-channel and multi-lingual Global Managed Service Desk which delivers round the-clock service and a consistent single point of contact. Each Service Centre provides remote management of users' machines and end-to-end Incident Management. Benefits include the following: 4 interconnected Global Service Centres (GSCs) in Spain, Hungary, Malaysia and Mexico + local help desks located in the UK, Belgium and Germany; Proactive / pre-emptive approach; Provide 1st, 2nd, and 3rd line support either on a dedicated or shared Service Desk; Over 1,300 agents globally providing 24x7x365 multilingual support covering 22 languages and More than 3.5M tickets yearly from our GSCs.
Sample Customers
US JPATS, Telefonica Multinational Solutions, Tata Steel Group, HMRC, Boulanger
Mez, Gatwick Airport, ING, Clarks, Mazda, AGS Airports, McDonald's, RAC, Malaysia Airlines, Chivas Brothers

Capgemini Service Desk Outsourcing is ranked 3rd in Service Desk Outsourcing while Getronics Service Desk Outsourcing is ranked 14th in Service Desk Outsourcing. Capgemini Service Desk Outsourcing is rated 0.0, while Getronics Service Desk Outsourcing is rated 0.0. On the other hand, Capgemini Service Desk Outsourcing is most compared with , whereas Getronics Service Desk Outsourcing is most compared with .

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