We performed a comparison between Capillary Technologies and Freshdesk based on real PeerSpot user reviews.
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Capillary Technologies is ranked 7th in Social CRM while Freshdesk is ranked 1st in Customer Experience Management with 27 reviews. Capillary Technologies is rated 0.0, while Freshdesk is rated 8.4. On the other hand, the top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". Capillary Technologies is most compared with Salesforce Marketing Cloud, whereas Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and BMC Helix ITSM.
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