We performed a comparison between Trellix Helix and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The most valuable features include predefined use cases and threatening states."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"I feel that the initial setup was straightforward and not complex."
"Carbon Black has very good market strategies."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"The EDR and reports were helpful in improving our organization."
"VMware Carbon Black Endpoint is a highly stable solution."
"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."
"We can access computers remotely if we need to."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"It should have more cloud connectors. It could also be cheaper."
"Integrations could be improved, and the dashboard could be a little better."
"The product's reporting capabilities are an area of concern where improvements are required."
"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."
"The EDR portion could be better. I'm not a big fan, but it works."
"I am not sure whether Carbon Black CB Defense can be considered as a stable solution or not."
"The local technical support is very poor, but the support from headquarters is very nice."
"They will most likely need to create or include a feature that checks the network."
"The solution has to mature on container security and a lot of cloud environment security."
"The feature set for the firewall needs improvement."
Trellix Helix is ranked 6th in Security Incident Response with 7 reviews while VMware Carbon Black Endpoint is ranked 1st in Security Incident Response with 61 reviews. Trellix Helix is rated 8.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trellix Helix is most compared with LogRhythm SIEM, Microsoft Sentinel, Splunk Enterprise Security, Trellix ESM and IBM Security QRadar, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Symantec Endpoint Security. See our Trellix Helix vs. VMware Carbon Black Endpoint report.
See our list of best Security Incident Response vendors.
We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
