We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The most valuable feature is that it detects and stops malicious executables."
"You can deploy it through the cloud so that even if your stuff is outside of your controlled environment, you are still under control, based on the policies you create. The policies are controlled through the cloud. For example, if I don't allow anyone to do a certain activity or to install a particular app, and a consultant or a partner who is not part of our environment is doing so, it will stop them as well."
"The triage feature that shows you the whole chain of the malware is useful."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"I like the historical features, interface, and integration."
"The initial setup is pretty straightforward."
"I like its reporting."
"It provides full visibility into security events and from both solutions in one dashboard. I'm not a big security guy, if I have a threat that looks like there's a problem, I will ask Morphisec to dissect it for me, and tell me what might be happening. Because it tends to be all hash codes, so I can tell what's going on. They've been pretty good with that."
"Morphisec makes use of deterministic attack prevention that doesn’t require investigation of security alerts. It changes the memory locations of where certain applications run. If you think of Excel, opening a PDF, running an Excel macro, or opening a webpage and clicking on a link, all of those actions run in a certain area of memory. Morphisec changes the memory locations of where those run."
"The fact that Morphisec uses deterministic attack prevention that does not require human intervention has affected our security team's operations by making things much simpler. We don't have to really track down various alerts anymore, they've just stopped. At that point, we can go in and we can clean up whatever needs to be cleaned up. There are some things that Morphisec detects that we can't really remove, it's parts of Internet Explorer, but it's being blocked anyway. So we're happy with that."
"The biggest feature is that it hides everything from your operating system that's running in-memory from anything to try to run against it. That's the most unique thing that's on the market. There's nothing else out there that's quite like that. That's a big selling point and why we went with it. It does exactly what the design does. If you can't find it, you can't execute against it."
"Since using Morphisec we have seen a downturn in attacks because Morphisec protects us versus Defenders and whatnot that are signature-based. I know we have not had any issues with ransomware or other zero-day attacks that we've seen with machines that, all of a sudden, have become before we instituted the product. Now the machine had to be re-imaged and there was a loss of data because something was on the machine. You couldn't really determine what was on the machine because nothing was picking it up. The products we were using weren't picking it up."
"What's valuable is really the whole kit and caboodle of the Morphisec agent. What it does is genius, in a way, until the bad guys get wise to it. You set it up and then you watch the dashboard. There isn't really much tinkering."
"Morphisec also provides full visibility into security events for Microsoft Defender and Morphisec in one dashboard... in the single pane of glass provided by Morphisec, it's all right there at your fingertips: easy to access and easy to understand. And if you choose to go down further to know everything from the process to the hash behind it, you can."
"I really like the integration with Microsoft Defender. In addition to having third-party endpoint protection, we're also enabling Defender... I like the reporting that we get from Defender, when it comes in. I like that it's one console showing both Morphisec and Defender where it provides me with full visibility into security events from Defender and Morphisec."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"This solution works well but needs lots of tuning and optimization."
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"The EDR portion could be better. I'm not a big fan, but it works."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"The feature set for the firewall needs improvement."
"The solution needs better overall compatibility with other products."
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
"I haven't been able to get the cloud deployment to work. When there's an update, I'm supposed to be able to roll it out for the cloud solution, but right now I'm continuing to use our SCCM solution to update it."
"From a company standpoint, a little more interaction with the customers throughout the year might be beneficial. I would like check-ins from the Morphisec account executives about any type of Morphisec news as well as a bit more interaction with customers throughout the year to know if anything new is coming out with Morphisec, e.g., what they are working on in regards to their development roadmap. We tend not to get that up until the time that we go for a yearly renewal. So, we end up talking to people from Morphisec once a year, but it is usually at renewal time."
"Some of the filters for the console need improvement. There are alerts that show up and just being able to acknowledge that we've seen those and not turn them off, but dismiss them, would be a huge benefit."
"Automating reports needs improvement. I would like to have better reporting capabilities within it or automated reporting to be a little bit more dynamic. That's something I know they're working on. We literally are in the process. We started the process a week and a half ago of going to their latest version, so I've not seen their latest one up and running yet."
"Those are some of the features that I was looking for on my on-prem platform that they've already instituted in the cloud and that I'm sure will be instituting on their on-prem platform as well. Having to have an on-prem server required a lot of administration. Being able to push that to the cloud and have it managed up there for us is a real nice addition."
"We have only had four attacks in the last year, "attacks" being some benign PDF from a vendor that, for some reason, were triggered. There were no actual attacks. They were just four false positives, or something lowly like adware. There have been false positives with both the on-premises solution and the cloud solution."
"In the Windows Defender integration, they have put in a report of computers that need Windows Defender updates. If those updates could be kicked off directly from the dashboard, instead of having to go to another system entirely, that would be good."
"If anything, tech support might be their weakest link. The process of getting someone involved sometimes takes a little time. It seems to me that they should have all the data they need to let me know whether an alert is legitimate or not, but they tend to need a lot of information from me to get to the bottom of something. It usually takes a little longer than I would expect."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"The pricing [is] more or less the same as other similar solutions."
"It's reasonable in price"
"The price for the solution is completely at government level, meaning one which is very high."
"It is priced correctly for what it does. They end up doing a good deal of discounting, but I think it is priced appropriately."
"We are still using a separate tool. I know for our 600 or I think we're actually licensed for up to 700 users, it runs me 23 or $24,000 a year. When you're talking to that many users plus servers being protected, that's well worth the investment for that dollar amount."
"Licenses are per endpoint, and that's true for the cloud version as well. The only difference is that there is a little extra charge for the cloud version."
"Our licensing is tied into our contract. Because we have a long-term contract, our pricing is a little bit lower. It is per year, so we don't get charged per endpoint, but we do have a cap. Our cap is 80 endpoints. If we were to go over 80, when we renewed our contract, which is not until three years are over. Then, they would reevaluate, and say, "Well, you have more than 80 devices active right now. This is going to be the price change." They know that we are installing and replacing computers, so the numbers will be all over the place depending on whether you archive or don't archive, which is the reason why we just have to keep up on that stuff."
"It is an annual subscription basis per device. For the devices that we have in scope right now, it is about $25,000 a year."
"It does not have multi-tenants. If South Africa wants to show only the machines that they have, they need their own cloud incidence. It is not possible to have that in a single cloud incidence with multiple tenants in it, instead you need to have multiple cloud incidences. Then, if you have that, it will be more expensive. However, they are going to change that, which is good."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.
Morphisec is the world leader in providing advanced security solutions for midsize to small enterprises around the globe. We simplify security and can automatically block modern attacks from the endpoint to the cloud. Unlike traditional security solutions relying on human intervention, our solutions deliver operationally simple, proactive prevention. We protect businesses around the globe with limited security resources and training from the most dangerous and sophisticated cyber attacks.
Carbon Black CB Defense is ranked 8th in Endpoint Protection for Business (EPP) with 22 reviews while Morphisec Breach Prevention Platform is ranked 10th in Endpoint Protection for Business (EPP) with 14 reviews. Carbon Black CB Defense is rated 7.6, while Morphisec Breach Prevention Platform is rated 9.4. The top reviewer of Carbon Black CB Defense writes "Centralization via the cloud allows us to protect and control people working from home". On the other hand, the top reviewer of Morphisec Breach Prevention Platform writes "We have peace of mind knowing there is an additional layer of security protecting our endpoints". Carbon Black CB Defense is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Carbon Black CB Response and Blackberry Protect, whereas Morphisec Breach Prevention Platform is most compared with CrowdStrike Falcon, McAfee Endpoint Security, SentinelOne, Cortex XDR by Palo Alto Networks and Sophos Intercept X. See our Carbon Black CB Defense vs. Morphisec Breach Prevention Platform report.
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