Most Helpful Review
Find out what your peers are saying about Carbon Black CB Defense vs. Symantec Endpoint Protection (SEP) and other solutions. Updated: November 2019.
378,327 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most valuable feature is that it detects and stops malicious executables.
The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great.
The number of false-positives is very, very low compared to other products using AI.
The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment.
The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions.
It actually does some heuristics, and some behavioral analysis.
The most valuable asset is the time-lining capability for any breach activity.
This product has the capability of uploading scripts to the tool and this is a very comprehensive feature.
The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems.
This solution helps in that I can control quite a few computers from our central location, with ease.
The solution is completely scalable.
The solution is very stable.
The features I find the most valuable are the protection, the encryption, and the DLP.
I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well.
The most valuable features of this solution are that it is really easy to use, and it is secure.
The feature I find most useful is the console for reporting.
This solution works well but needs lots of tuning and optimization.
The endpoint machines need improvement.
The implementation of the solution should be improved. It takes too much time.
Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform.
The UI interface needs improvement. The management needs further work in future versions.
The tech support communicates, but it's just not with movement.
I would personally give the tech support a rating of seven out of ten.
Adding an application and a device control feature would be a great help for this solution.
It is only available to use on computers with higher-end specs.
In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices.
The Centralized Management could be improved.
The reporting function needs to be more user friendly in general.
The detection and response can always be improved.
If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good.
Reporting in this solution needs improvement.
The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections.
Pricing and Cost Advice
Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide.
I am not really involved in the pricing of this product. But, from my understanding, it is OK for us.
The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price.
The cost/benefit factor has great relevance in Cb Defense implementations.
We pay our licensing fees on a yearly basis, and everything is included in that price.
The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.
The problem is Symantec is more expensive than other vendors.
We receive a discounted price for this solution because we are a non-profit organization.
Compared to other products and brands here in Mexico, the price is okay, somewhere in the middle. Our solution is unique in that it can adapt to a variety of pricing and licensing constraints considering we have the corporate, government, and academic mandates. The
Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good.
We pay on a yearly basis...
Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license.
Symantec opened our eyes to be able to see what's out there, but then we needed Carbon Black to be able to actively fix it
What is our primary use case?We are a partner in the managed security service provider (MSSP) space. We service hundreds of customers globally. We implement these solutions on behalf of our customers. With Carbon Black, we've been using them for about six years. We're an MSSP and channel partner with them, as well as an incident response partner. We were like the second incident response company registered with them (through that program) to start using the cb Defense platform. We also integrate it with SIEM. However, we're using it in a managed service capacity. We usually implement it, then manage the platform for our clients long-term. It's used for traditional antivirus, real-time threat protection and prevention, and it also provides us with the ability to do more in-depth investigations into endpoints. With the product, we can do a bit of threat hunting along with managed detection and response. The platform works quite well using it in this capacity. With Symantec, we have been using it for about six years. We integrate it with our SIEM products. We have a lot of customers who actually run it, so we see it quite often. We collect a lot of data from Symantec and help with responding to anything that Symantec finds. We've had a chance to use the product quite a lot.
What is most valuable?The biggest feature out of Carbon Black is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified… Read more »
out of 57 in Endpoint Protection for Business
Average Words per Review
out of 57 in Endpoint Protection for Business
Average Words per Review
Compared 13% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 26% of the time.
Compared 9% of the time.
Compared 8% of the time.
Also Known As
|Bit9, Confer||Symantec EPP|
CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.
Symantec Endpoint Protection is a powerful endpoint antivirus software solution, which provides multiple layers of protection against all types of known and unknown threats. Powered by SONAR and Symantec Insight, Symantec Endpoint Protection combines all the security tools that you could require into one proactive solution.
It integrates antivirus, firewall, antispyware, intrusion prevention, application control and device control, and allows you to manage all of these tools centrally from one agent. Upgrades happen automatically, and the software offers seamless migration from previous versions.
This solution maximizes the security and performance of physical and virtual systems, and is compatible with multiple operating systems, such as Windows, Mac and Linux. Symantec Endpoint Protection is recommended for environments with more than 250 users.
Learn more about Carbon Black CB Defense
Learn more about Symantec Endpoint Protection (SEP)
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Software R&D Company35%
Comms Service Provider6%
Financial Services Firm9%
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Comms Service Provider11%
Financial Services Firm7%