Most Helpful Review
Handles the important task of virtual patching, although the agent-based version has performance issues
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most valuable feature is that it detects and stops malicious executables.
The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great.
The number of false-positives is very, very low compared to other products using AI.
The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment.
The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions.
It actually does some heuristics, and some behavioral analysis.
The most valuable asset is the time-lining capability for any breach activity.
This product has the capability of uploading scripts to the tool and this is a very comprehensive feature.
The most valuable feature is the virtual patching.
The vulnerability scanning reduces false positives by quite a bit.
The most valuable features are web security, email filtering, and content filtering.
It has improved functions by bringing us complete security on our clients' virtual environment.
It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud.
Deep Security enables us to bridge the gap between patching windows using the Virtual Patching feature. This allows us to make sure full patching is tested properly in our testing environments before rollout.
It provides a comprehensive feature set and a strong security baseline for us with integrations into other security tools.
There are compliance issues for legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime.
This solution works well but needs lots of tuning and optimization.
The endpoint machines need improvement.
The implementation of the solution should be improved. It takes too much time.
Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform.
The UI interface needs improvement. The management needs further work in future versions.
The tech support communicates, but it's just not with movement.
I would personally give the tech support a rating of seven out of ten.
Adding an application and a device control feature would be a great help for this solution.
When implementing this solution, sometimes we have challenges with SQL migration.
The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future.
The support for email protection can be improved.
It needs better global visibility of the virtual environment.
I would like them to add EDR features, moving away from traditional signature-based anti-malware.
The default reports provided don't provide much insight.
I would rate tech support in the range of six to eight out of 10. Time to provide solution could be improved.
It needs to improve its integration with a lot of other products. This should be in the road map because we have a lot of SaaS-based appliances which are not connected with each other.
Pricing and Cost Advice
Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide.
I am not really involved in the pricing of this product. But, from my understanding, it is OK for us.
The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price.
Some of our customers complain about the cost of this solution.
The cost is approximately six thousand Qatari Riyal ($1650 USD) per user.
Purchasing this solution through the AWS Marketplace was secure and quick. AWS has good prices for a good product.
The training needs improvement. It is expensive (classroom training), and it is often hard to find answers by yourself using the documentation.
The AWS licensing model is scalable and easy to use, but could do with tiered discounts. I am not sure how well this model will scale when we start to use Auto Scaling with AWS resources.
We are an original partner with AWS, so a couple of customers chose to directly take it from AWS Marketplace. A couple of customers will want us to take care of the billing. So, it's a mixed type of reaction that we receive from the customer.
The price is reasonably good as compared to other products into the market.
Purchasing on the AWS Marketplace is like shopping on Amazon Prime.
out of 58 in Endpoint Protection (EPP) for Business
Average Words per Review
out of 6 in Virtualization Security
Average Words per Review
Compared 13% of the time.
Compared 10% of the time.
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Compared 18% of the time.
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Compared 8% of the time.
Also Known As
|Bit9, Confer||Deep Security|
|Carbon Black||Trend Micro|
CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.
The Trend Micro Cloud and Data Center Security solution protects applications and data and prevents business disruptions, while helping meet regulatory compliance. Whether you are focused on securing physical virtual, cloud, or hybrid environments, Trend Micro provides the advanced server security you need with the Trend Micro™ Deep Security™ platform.
Learn more about Carbon Black CB Defense
Learn more about Trend Micro Deep Security
|Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America||Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada|
Financial Services Firm13%
Software R&D Company36%
Comms Service Provider10%
Financial Services Firm33%
Software R&D Company36%
Comms Service Provider13%
See also Carbon Black CB Defense Reviews, Trend Micro Deep Security Reviews, and our list of Best Endpoint Protection (EPP) for Business Companies.