Trend Micro Deep Security vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jan 30, 2024

We compared Trend Micro Deep Security and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: The setup process for Trend Micro is generally manageable and can be finished within a reasonable timeframe, depending on the complexity. It necessitates coordination and configuration for optimal deployment. The setup of Carbon Black can be variable in terms of difficulty and time requirements. Some users perceive it as relatively uncomplicated and can be completed in under a month, whereas others encountered difficulties with configuration and required additional support.
  • Features: Trend Micro offers valuable features such as vulnerability protection, firewall, automatic updates, and virtual patching. Carbon Black provides MDR capability, whitelisting, an extensive threat intel library, and integration with log servers and the VMware environment.
  • Room for Improvement: Trend Micro could improve its reporting, handling of dynamic threats, implementation of retroactive alerts, and support services. Carbon Black would benefit from improvements in node management, integration, compatibility, reporting, user interface, automation, support, and stability.
  • Pricing and ROI: The cost of setting up Trend Micro can differ among users, with reviews ranging from it being reasonably priced to expensive. The licensing fees are considered average, and there is room for negotiation on discounts. Carbon Black is typically seen as expensive, with no available discounts. Despite this, users believe that it is valuable because of its features. Trend Micro has proven to be financially beneficial for our organization, while evaluating the return on investment of Carbon Black is subjective and relies on multiple factors.
  • Service and Support: The customer service for Trend Micro receives positive feedback, with speedy response times and a readily accessible support portal. On the other hand, reviews regarding the customer service of Carbon Black are mixed, with some users perceiving it to be superior to average, while others believe there is room for enhancement.

Comparison Results: When comparing Trend Micro Deep Security and VMware Carbon Black Endpoint, it is generally believed that Deep Security has a simpler and more straightforward initial setup. Deep Security also offers a wider variety of deployment options and provides helpful documentation and video tutorials. Conversely, Carbon Black Endpoint's setup can be more difficult, requiring complex configurations and customized policies. However, Carbon Black Endpoint has advantageous features like MDR capability and a whitelisting process for protection against zero-day threats. Deep Security has a smaller impact on system resources and efficient threat detection, whereas Carbon Black Endpoint offers superior log analysis and continuous monitoring. Some customers find Deep Security's pricing to be high, while Carbon Black Endpoint is generally described as expensive. The quality of customer service for both products has received mixed reviews and has room for improvement.

To learn more, read our detailed Juniper vSRX vs. Trend Micro Deep Security Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution. If required, we can scale it more. That's not an issue...The solution's initial setup process was straightforward.""It helps with virtual patching and IDS fetching.""Deep Security is a good product for managing a few servers.""The solution has a low footprint and does not have a lot of impact on the host.""The user interface is the most valuable feature.""The most valuable feature of this solution is the virtual path function, which is the reason we chose to implement it.""They release timely updates and have efficient prediction features for threat detection.""Some of the main features of this solution are it is reliable and can be used in small to large size businesses."

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"Carbon Black Defense has a higher detection ratio because it's cloud-based and it also does a lookup to virus total.""The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation.""This product has the capability of uploading scripts to the tool and this is a very comprehensive feature.""The threat analysis functionality is good.""The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market.""It is a very complete platform.""The best feature of this solution is that we have a live response, which is really tailored to our needs.""For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."

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Cons
"f it had the capability of generating retroactive alerts it would be helpful.""It would be helpful if they could send emails notifying their users about the recommended upgraded versions to address the newly discovered vulnerabilities.""I would like them to add EDR features, moving away from traditional signature-based anti-malware.""The tool needs to improve its subscription.""The product isn't very user-friendly.""We'd like to see extended capacity in the on-premises versions.""They need to build in a central console because central integration is not very good right now.""The tool should integrate SIM functionality. It should also improve customer support."

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"The solution has to mature on container security and a lot of cloud environment security.""The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend.""It is difficult to extract reports for ongoing scans""The GUI and reporting should be addressed and the product's administration features need fine tuning.""It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls.""The solution needs expanded endpoint query tools.""There is room for improvement in the support and service team.""At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."

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Pricing and Cost Advice
  • "On an AWS defined scope, it will cheaper than buying the on-premise service. We did a trial for the on-premise version, but we decided to go with the AWS version. We are downsizing our server room, and it didn't make sense to put more machines in there."
  • "Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there."
  • "The pricing is fair."
  • "Our company chose to procure this product via AWS Marketplace due to regulatory requirements. We mostly use it in the AWS GovCloud."
  • "Purchasing on the AWS Marketplace is like shopping on Amazon Prime."
  • "We do pay-as-you-go pricing, which is good for us. We are working with Trend Micro's sales rep to see if we can have something similar for on-premise."
  • "We have saved a 50% ROI for the on-premise product. It gave us significant improvement overall in productivity, costs, and efficiency."
  • "We did not purchase it through the AWS Marketplace because we have used Trend Micro in the past."
  • More Trend Micro Deep Security Pricing and Cost Advice →

  • "​The cost/benefit factor has great relevance in Cb Defense implementations​."
  • "The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
  • "I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
  • "Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
  • "We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
  • "The pricing [is] more or less the same as other similar solutions."
  • "It's reasonable in price"
  • "The price for the solution is completely at government level, meaning one which is very high."
  • More VMware Carbon Black Endpoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard is… more »
    Top Answer:Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising… more »
    Top Answer:The integration options of Trend Micro Deep Security have been particularly valuable.
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection and… more »
    Top Answer:The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market.
    Ranking
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    Average Words per Review
    409
    Rating
    8.5
    Views
    14,806
    Comparisons
    10,096
    Reviews
    21
    Average Words per Review
    565
    Rating
    7.7
    Comparisons
    Also Known As
    Deep Security
    Carbon Black CB Defense, Bit9, Confer
    Learn More
    Overview

    Trend Micro Deep Security is a comprehensive solution for endpoint security and server protection, which prevents ransomware attacks and unauthorized access attempts. Its valuable features include tracing back attacks, antivirus protection, endpoint detection and response, firewall-based solution, threat detection, predictive machine learning and AI monitoring, VPM, virtualization, and sandboxing. 

    The solution is easy to use, scalable, stable, and reliable, with good technical support. It has helped organizations perform well against malware and vulnerabilities, provide patching from the Protection Cloud, and improve their security posture.

    Trend Micro Deep Security Features

    Trend Micro Deep Security has many valuable key features. Some of the most useful ones include:

    • Server virtualization: Trend Micro Deep Security allows you to secure your virtual environment while gaining the benefits of virtualization, such as increased efficiencies and ROI. Security that is virtualization-aware preserves productivity and allows for higher VM densities.
    • Desktop virtualization: Trend Micro Deep Security provides the best security for a wide range of virtual desktop scenarios. Its anti-malware, intrusion prevention, web application protection, firewall, and other security features are optimized for VMware VDI environments. This ensures that the virtual desktops and underlying host are not impacted by a security agent.
    • VMware NSX integration: The integration of NSX within the Trend Micro Deep Security platform improves security deployment automation while also enhancing virtual environment protection. Trend Micro Deep Security enhances the advantages of micro-segmentation by adding security policies and capabilities that follow VMs everywhere they go.
    • Virtual patching: Virtual patching solutions from Trend Micro Deep Security provide immediate security while removing the challenges of emergency patching, repeated patch cycles, and costly system downtime. Virtual patching with Trend Micro Deep Security keeps your servers and endpoints secure while lowering the risk of breach disclosure costs.
    • Cloud protection: Agentless and agent-based deployments from Trend Micro Deep Security give various cloud implementation options with cross-cloud administration. This protects your servers, applications, and data.
    • Virtualization security: Trend Micro Deep Security protects virtual desktops and servers from zero-day malware and network-based threats. This can reduce the impact of resource inefficiencies and emergency patching.
    • Cloud security: Service providers and modern data center managers can use Trend Micro Deep Security to deliver a safe multi-tenant cloud environment with security policies that can be extended to cloud workloads and managed centrally with consistent, context-aware policies.

    Reviews from Real Users

    Trend Micro Deep Security stands out among its competitors for a number of reasons. Two major ones are its robust data and loss prevention feature and its patch management, which saves users money. PeerSpot users take note of the advantages of these features in their reviews:

    One PeerSpot reviewer, a Senior Security Advisor at a healthcare company, writes, “DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.”

    Nadeem S., CEO at Haniya Technologies, notes of the solution, “Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost.”

    VMware Carbon Black Endpoint Security is a comprehensive endpoint protection platform (EPP) designed to safeguard enterprises from advanced cyber threats, malware, ransomware, and other forms of malicious attacks. Leveraging cloud-native architecture, it provides a robust set of tools to detect, prevent, investigate, and respond to cybersecurity incidents across environment. The solution stands out for its advanced behavioral analytics, real-time threat hunting, and customizable policies, making it a preferred choice for businesses seeking to fortify their defenses in the evolving cybersecurity landscape.

    Modernize Your Endpoint Protection

    Legacy approaches to prevention leave organizations exposed. Get an endpoint platform that helps you strengthen and unify security tools to see more and stop more.

    Simplify Your Security Stack

    By simplifying endpoint security capabilities with one endpoint agent and console, you can minimize downtime, respond to incidents and return critical CPU cycles back to the business.

    Operate with Confidence

    Modern environments are increasingly complex. VMware Carbon Black is a single source of truth that provides an intuitive understanding of your environment, enabling confident decisions.

    Sample Customers
    Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
    Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Healthcare Company17%
    Computer Software Company15%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Educational Organization32%
    Computer Software Company12%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    Manufacturing Company20%
    Computer Software Company18%
    Financial Services Firm9%
    Construction Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise21%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise42%
    Large Enterprise42%
    REVIEWERS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%

    Trend Micro Deep Security is ranked 1st in Virtualization Security with 29 reviews while VMware Carbon Black Endpoint is ranked 13th in EPP (Endpoint Protection for Business) with 23 reviews. Trend Micro Deep Security is rated 8.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trend Micro Deep Security writes "Supports virtual patching, and is easy to deploy, use, and manage". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Advanced threat detection but compatibility issues with some operating systems". Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Trellix Endpoint Security, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Symantec Endpoint Security and Trellix Endpoint Security.

    We monitor all Virtualization Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.