Compare Carbon Black CB Defense vs. Trend Micro OfficeScan

Carbon Black CB Defense is ranked 4th in Endpoint Protection for Business with 10 reviews while Trend Micro OfficeScan is ranked 19th in Endpoint Protection for Business with 10 reviews. Carbon Black CB Defense is rated 9.0, while Trend Micro OfficeScan is rated 7.0. The top reviewer of Carbon Black CB Defense writes "It has a higher detection ratio because it's cloud-based and it also does a lookup to virus total". On the other hand, the top reviewer of Trend Micro OfficeScan writes "Offers firewall protection for our web servers in production and is easy to use". Carbon Black CB Defense is most compared with Carbon Black Cb Response, Cylance and Microsoft Windows Defender, whereas Trend Micro OfficeScan is most compared with Trend Micro Deep Security, Microsoft Windows Defender and Symantec Endpoint Protection (SEP). See our Carbon Black CB Defense vs. Trend Micro OfficeScan report.
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Most Helpful Review
Mohamed Farouk Zyada
Find out what your peers are saying about Carbon Black CB Defense vs. Trend Micro OfficeScan and other solutions. Updated: November 2019.
378,327 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature is that it detects and stops malicious executables.The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great.The number of false-positives is very, very low compared to other products using AI.The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment.The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions.It actually does some heuristics, and some behavioral analysis.The most valuable asset is the time-lining capability for any breach activity.This product has the capability of uploading scripts to the tool and this is a very comprehensive feature.

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It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus.This solution protects us from virus attacks before they affect the organization.The product offers almost all of the features the client expects from such a solution.I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable.The ease of deployment is one of its most valuable features.The scalability is perfect.The DDAN and the sand boxing features are very good and accurate.Stability is okay.

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Cons
This solution works well but needs lots of tuning and optimization.The endpoint machines need improvement.The implementation of the solution should be improved. It takes too much time.Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform.The UI interface needs improvement. The management needs further work in future versions.The tech support communicates, but it's just not with movement.I would personally give the tech support a rating of seven out of ten.Adding an application and a device control feature would be a great help for this solution.

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We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology.The alert, or warning function, needs to be improved.Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking.We had a few occasions where we had to turn off our clients' computers to upgrade the drivers.There is room for improvement in next-gen attacks protection.Recently, we had a malware attack and considered looking at other cloud solutions because of this breach.I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

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Pricing and Cost Advice
Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide.I am not really involved in the pricing of this product. But, from my understanding, it is OK for us.The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price.​The cost/benefit factor has great relevance in Cb Defense implementations​.

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It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests.I think that this product is expensive.On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees.Pricing and licensing are competitive with other solutions on the market.

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Ranking
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29,831
Comparisons
20,257
Reviews
9
Average Words per Review
760
Avg. Rating
9.0
Views
9,097
Comparisons
8,078
Reviews
8
Average Words per Review
307
Avg. Rating
7.0
Top Comparisons
Compared 12% of the time.
Also Known As
Bit9, ConferOfficeScan
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Carbon Black
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Trend Micro
Overview

CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.

Micro OfficeScan provides modern threat protection for anti-malware, packer variants, device control, command and control (C&C) traffic, browser exploits, behavior monitoring, web threats, census-based control, and more.
Offer
Learn more about Carbon Black CB Defense
Learn more about Trend Micro OfficeScan
Sample Customers
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research AmericaAtma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Top Industries
REVIEWERS
Construction Company25%
Financial Services Firm13%
Wholesaler/Distributor13%
Security Firm13%
VISITORS READING REVIEWS
Software R&D Company35%
Manufacturing Company7%
Media Company7%
Comms Service Provider6%
VISITORS READING REVIEWS
Software R&D Company31%
Manufacturing Company10%
Media Company9%
Financial Services Firm7%
Find out what your peers are saying about Carbon Black CB Defense vs. Trend Micro OfficeScan and other solutions. Updated: November 2019.
378,327 professionals have used our research since 2012.
We monitor all Endpoint Protection for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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