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Featured Review
Find out what your peers are saying about Carbon Black CB Defense vs. Trend Micro Smart Protection and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it.""It is a very stable program.""The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."

More Cisco Secure Endpoint Pros »

"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent.""You can deploy it through the cloud so that even if your stuff is outside of your controlled environment, you are still under control, based on the policies you create. The policies are controlled through the cloud. For example, if I don't allow anyone to do a certain activity or to install a particular app, and a consultant or a partner who is not part of our environment is doing so, it will stop them as well.""The visibility provided has been great.""The product allows us to focus on endpoint and antivirus protection.""The EDR and reports were helpful in improving our organization.""The solution is extremely scalable.""It is stable and easy to set up.""I like its reporting."

More Carbon Black CB Defense Pros »

"The AI is excellent.""Your workstation doesn't slow down, unlike when you use Symantec, for example.""The solution integrates well with other Trend Micro products.""The next-generation antivirus features are excellent.""The most valuable features are the DLP and anti-virus functionality.""The most valuable features are the behavior monitoring, behavior analysis, and web reputation service.""What I like the most is the customer pricing because it's a great value.""The antivirus signature is valuable."

More Trend Micro Smart Protection Pros »

Cons
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.""Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that.""The technical support is very slow.""The GUI needs improvement, it's not good.""I would like to see integration with Cisco Analytics.""...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."

More Cisco Secure Endpoint Cons »

"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls.""The feature set for the firewall needs improvement.""The solution needs better overall compatibility with other products.""In the next release, it would help if we can get better control over containers.""Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality.""With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue.""Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert.""The GUI and reporting should be addressed and the product's administration features need fine tuning."

More Carbon Black CB Defense Cons »

"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL.""The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features.""I'm not sure about the cloud migration part, in terms of whether it is seamless or not.""Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration.""I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.""The web filtering could be improved.""The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful.""The solution could be more stable and secure."

More Trend Micro Smart Protection Cons »

Pricing and Cost Advice
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.""We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""In our case, it is a straightforward annual payment through our Enterprise Agreement."

More Cisco Secure Endpoint Pricing and Cost Advice »

"The price for the solution is completely at government level, meaning one which is very high.""We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100.""It's reasonable in price""The pricing [is] more or less the same as other similar solutions."

More Carbon Black CB Defense Pricing and Cost Advice »

"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution.""This solution provides good value for the price.""The pricing is good compared to Symantec and McAfee.""If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that.""There is an annual license required for this solution.""Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable.""The price of the solution should be less expensive.""The cost seems competitive."

More Trend Micro Smart Protection Pricing and Cost Advice »

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Questions from the Community
Top Answer: The most valuable feature is signature-based malware detection.
Top Answer: Licensing fees are on a yearly basis and I am happy with the pricing.
Top Answer: The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
Top Answer: Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
Top Answer: I think the one thing you want to do is to review how much each solution will help you reduce your investigative… more »
Top Answer: IMO, it depends on whether you have abilities to validate and/or correlate telemetries - these guys brings out quite a… more »
Comparisons
Also Known As
Cisco AMP for Endpoints
Bit9, Confer
Trend Micro Smart Protection Complete
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.

Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

Offer
Learn more about Cisco Secure Endpoint
Learn more about Carbon Black CB Defense
Learn more about Trend Micro Smart Protection
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Top Industries
REVIEWERS
Healthcare Company19%
Government13%
Manufacturing Company13%
University6%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company23%
Government7%
Financial Services Firm5%
REVIEWERS
Manufacturing Company13%
Construction Company13%
Wholesaler/Distributor13%
Healthcare Company13%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider16%
Government6%
Financial Services Firm5%
REVIEWERS
Comms Service Provider25%
Pharma/Biotech Company13%
Leisure / Travel Company13%
Logistics Company13%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider22%
Government7%
Financial Services Firm4%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise46%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise21%
Large Enterprise52%
REVIEWERS
Small Business47%
Midsize Enterprise6%
Large Enterprise47%
VISITORS READING REVIEWS
Small Business39%
Midsize Enterprise23%
Large Enterprise38%
REVIEWERS
Small Business36%
Midsize Enterprise32%
Large Enterprise32%
Find out what your peers are saying about Carbon Black CB Defense vs. Trend Micro Smart Protection and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.

Carbon Black CB Defense is ranked 8th in Endpoint Protection for Business (EPP) with 21 reviews while Trend Micro Smart Protection is ranked 18th in Endpoint Protection for Business (EPP) with 17 reviews. Carbon Black CB Defense is rated 7.6, while Trend Micro Smart Protection is rated 8.2. The top reviewer of Carbon Black CB Defense writes "Centralization via the cloud allows us to protect and control people working from home". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Straightforward to use with good licensing options and doesn't consume too many resources". Carbon Black CB Defense is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Carbon Black CB Response and Secureworks Red Cloak Threat Detection and Response, whereas Trend Micro Smart Protection is most compared with Microsoft Defender for Endpoint, Trend Micro Apex One, Cortex XDR by Palo Alto Networks, Symantec End-User Endpoint Security and McAfee Endpoint Security. See our Carbon Black CB Defense vs. Trend Micro Smart Protection report.

See our list of best Endpoint Protection for Business (EPP) vendors.

We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.