Mark BonnamyTechnical Director at Ridgewall Ltd
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
"The most valuable feature is that it detects and stops malicious executables."
"You can deploy it through the cloud so that even if your stuff is outside of your controlled environment, you are still under control, based on the policies you create. The policies are controlled through the cloud. For example, if I don't allow anyone to do a certain activity or to install a particular app, and a consultant or a partner who is not part of our environment is doing so, it will stop them as well."
"The triage feature that shows you the whole chain of the malware is useful."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"I like the historical features, interface, and integration."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The initial setup is not complex at all. It's very straightforward."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"The solution needs more in-depth analytics."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."
"The endpoint machines need improvement."
"This solution works well but needs lots of tuning and optimization."
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"The EDR portion could be better. I'm not a big fan, but it works."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"The feature set for the firewall needs improvement."
"We need to know more details about how the virus interacted with the computer."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"We need to have a stronger defense against CryptoLock and other attackers."
"There should be a Webroot Business Endpoint Protection mobile app."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"The pricing [is] more or less the same as other similar solutions."
"It's reasonable in price"
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"It is relatively cheap."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.
Webroot SecureAnywhere Business Endpoint Protection offers a unique security approach that protects against threats across numerous vectors; including email, web browsing, file attachments, hyperlinks, display ads, social media apps, and connected devices like USB drives, as well as other blended threats with the potential to deliver malicious payloads. SecureAnywhere Business Endpoint Protection is fully cloud-based management, means no on-premises hardware or software is needed and the console is always up to date and there are no definitions or signatures to deploy and manage. Webroot SecureAnywhere Business Endpoint Protection offers highly accurate and effective endpoint malware prevention with a range of additional security shield capabilities that keep both the user and the device safe, Malware detection occurs continuously in real time, so performance issues fade away.
Carbon Black CB Defense is ranked 4th in Endpoint Protection (EPP) for Business with 17 reviews while Webroot Business Endpoint Protection is ranked 21st in Endpoint Protection (EPP) for Business with 9 reviews. Carbon Black CB Defense is rated 8.0, while Webroot Business Endpoint Protection is rated 7.4. The top reviewer of Carbon Black CB Defense writes "Symantec opened our eyes to be able to see what's out there, but then we needed Carbon Black to be able to actively fix it". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Keeps mobile devices secure against vulnerabilities or any attacks". Carbon Black CB Defense is most compared with CrowdStrike Falcon, Carbon Black CB Response, SentinelOne, Microsoft Defender Antivirus and Tanium, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender Antivirus, SentinelOne, CrowdStrike Falcon and Malwarebytes. See our Carbon Black CB Defense vs. Webroot Business Endpoint Protection report.
See our list of best Endpoint Protection (EPP) for Business vendors.
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