Cybereason Deep Respond [EOL] vs VMware Carbon Black Cloud comparison

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Executive Summary

We performed a comparison between Cybereason Deep Respond [EOL] and VMware Carbon Black Cloud based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have 20,000 endpoints in our organization. It's very critical to monitor each and every device with any of our solutions. By deploying Cybereason, it collects all the information from every computer and it will feed it to the AI engine and do a malware check. It's very clear cut and we save a lot of time. It detects the problem very quickly and we can prevent an issue before it occurs."

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"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network.""​The ability to isolate an endpoint with only the host name and a click of a button is a major time saver.""The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread.""We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns.""The detection response and quarantining are very good features.""The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems.""The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide.""Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

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Cons
"It's all on the analysis part. They currently support from email only. If we have a problem with Cybereason like high memory utilization, for example, we send an email to their team and they respond when they see it, but there is no on-call support. They don't offer the ability to call them."

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"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East.""Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty.""The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time.""It's not simple.""The product detects too many false positives initially and it could integrate better with other security solutions.""The solution's support could be improved.""Additionally, it is complex to use, and the pricing should be improved.""They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."

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Pricing and Cost Advice
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  • "We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
  • "Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
  • "Pricing for this solution could be made lower."
  • "The solution is very inexpensive so there is great cost savings to using it."
  • "You need to pay for the licensing of the product. The pricing is costly."
  • "VMware Carbon Black Cloud is an expensive solution."
  • More VMware Carbon Black Cloud Pricing and Cost Advice →

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    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection and… more »
    Top Answer:Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
    Ranking
    Unranked
    In Security Incident Response
    Views
    670
    Comparisons
    509
    Reviews
    5
    Average Words per Review
    554
    Rating
    8.0
    Comparisons
    Also Known As
    Carbon Black CB Response
    Learn More
    Overview
    Information Not Available
    Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
    Sample Customers
    Information Not Available
    ALLETE belk
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm27%
    Computer Software Company18%
    Healthcare Company18%
    Insurance Company9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm14%
    Real Estate/Law Firm8%
    Energy/Utilities Company7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business31%
    Midsize Enterprise25%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    Buyer's Guide
    Security Incident Response
    March 2024
    Find out what your peers are saying about VMware, IBM, ServiceNow and others in Security Incident Response. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Cybereason Deep Respond [EOL] doesn't meet the minimum requirements to be ranked in Security Incident Response while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. Cybereason Deep Respond [EOL] is rated 8.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Cybereason Deep Respond [EOL] writes "Detects a problem very quickly and enables us to prevent an issue before it occurs". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Cybereason Deep Respond [EOL] is most compared with , whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Splunk SOAR and Palo Alto Networks Cortex XSOAR.

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    We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.