We performed a comparison between Carbonite Server and IBM Spectrum Protect based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support handled all our issues quickly and effectively."
"The solution is a free engine to help work with the container."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"The efficiency and convenience are excellent."
"The solution is very stable."
"The solution is very stable. It is one of the most important features that we look for in a product before putting it into the market and when establishing a strategy with our customers."
"The technical support for Spectrum Protect is very mature. It is very committed to giving a top-notch support experience."
"The most valuable feature of the solution is application-aware backups."
"It is a very good and mature enterprise product. Once it is set up and everything is put in, you don't have to manage it. It actually runs automatically by itself."
"by backing up only the changed data, we average around 75TB per night. If we had to do full backups, even occasionally, we would not be able to complete the backup within 12 hours, or we would have to make a large investment to fit a full backup within the 12 hour window."
"Regarding technical support, if one has the entire enterprise support, I would rate it a nine out of ten...Stability-wise, I rate the solution an eight out of ten."
"One of the main things that I like about IBM is the versioning of the data - meaning that we can have multiple versions of a file or directory of a server."
"The most valuable features are compression and de-duplication."
"They do not yet have USB recovery but they are adding it in coming releases."
"In the next release I would like to see an improvement in the auto failover option."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"Ease of use. That has got to be the one thing that I routinely hear from clients and customers, that it's a little bit more difficult than it should be. What I'm finding is that IBM has heard that and they're responding with updated interfaces and things like that."
"The solution should improve the ability to monitor backup failure."
"There could be various client systems and process integration included in the product."
"They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."
"Integration with some applications in the healthcare field could be added, as that is a big part of our business."
"I need to have more than two instances working together. I need a worldwide grid able to have replication between three, four, or five instances."
"It needs BMR (bare machine recovery) solutions for both Windows and Linux systems."
"It should have the ability to break down the data that's being backed up. It should have better reporting."
Carbonite Server is ranked 35th in Backup and Recovery with 7 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Carbonite Server is rated 8.2, while IBM Spectrum Protect is rated 8.0. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Veeam Backup for Microsoft 365, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Rubrik. See our Carbonite Server vs. IBM Spectrum Protect report.
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