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Carbonite Server Logo
2,311 views|1,904 comparisons
Metallic Logo
5,736 views|1,832 comparisons
Featured Review
Find out what your peers are saying about Carbonite Server vs. Metallic and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It seems reliable and easy to use.""It does not slow down your computer or use a lot of resources as it works.""Easy verification of things is the most valuable feature.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series.""Technical support handled all our issues quickly and effectively."

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"Integration with Active Directory and the Azure platform make it a complete solution.""The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size.""This solution gives me the full insight without having to use other products, metrics, or reporting tools.""It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly.""There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about.""Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed.""In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up.""It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."

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Cons
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021.""The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me.""They do not yet have USB recovery but they are adding it in coming releases."

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"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it.""There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support.""The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier.""I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have.""The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly.""For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments.""I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."

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Pricing and Cost Advice
"The pricing is between $120 and $150 per year.""Its price is reasonable."

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"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options.""I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method.""Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

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Questions from the Community
Top Answer: Easy verification of things is the most valuable feature.
Top Answer: The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better… more »
Top Answer: It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy… more »
Top Answer: I used the free trial to test it. That was our proof of concept. I had the servers up and running by the middle of the day. I think I started it some time around breakfast. It took a couple of hours… more »
Top Answer: Permissions can be tricky. There is granularity when trying to get people to write permissions to be able to view, backup, and restore. It is just hard to understand that granularity. I can't even… more »
Ranking
18th
out of 53 in Cloud Backup
Views
2,311
Comparisons
1,904
Reviews
3
Average Words per Review
503
Rating
8.7
11th
out of 53 in Cloud Backup
Views
5,736
Comparisons
1,832
Reviews
7
Average Words per Review
1,785
Rating
9.3
Comparisons
Also Known As
Carbonite Recover Backup
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Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.

Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.

Offer
Learn more about Carbonite Server
Learn more about Metallic
Sample Customers
INLINE Commercial Construction, Hamilton County
Learn more at Metallic.io
Top Industries
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider19%
Manufacturing Company5%
Financial Services Firm4%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider20%
Government6%
Manufacturing Company4%
Company Size
No Data Available
REVIEWERS
Small Business57%
Large Enterprise43%
VISITORS READING REVIEWS
Small Business30%
Midsize Enterprise5%
Large Enterprise65%
Find out what your peers are saying about Carbonite Server vs. Metallic and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.

Carbonite Server is ranked 18th in Cloud Backup with 3 reviews while Metallic is ranked 11th in Cloud Backup with 7 reviews. Carbonite Server is rated 8.6, while Metallic is rated 9.2. The top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". On the other hand, the top reviewer of Metallic writes "A simple, flexible, set-and-forget SaaS solution". Carbonite Server is most compared with Veeam Backup for Office 365, Zerto, Veeam Backup & Replication, Acronis Backup and Azure Backup, whereas Metallic is most compared with Veeam Backup for Office 365, Druva inSync, Veeam Backup & Replication, Commvault and AvePoint Cloud Backup. See our Carbonite Server vs. Metallic report.

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