We performed a comparison between Carbonite Server and NetApp Cloud Volumes ONTAP based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It does not slow down your computer or use a lot of resources as it works."
"The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"I find the BMR/image and the recovery pieces are valuable."
"The efficiency and convenience are excellent."
"The solution is very stable."
"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
"SnapMirror helps mirror metadata and data volumes between endpoints in a data fabric."
"There is unified storage, which provides flexibility. It is set up perfectly for performance and provisioning. We are able to monitor everything using a separate application. It provides error and critical warnings that allow us to take immediate action through ONTAP. We are able to manage everything, log a case, and follow up with the support team, who can fix it. That is how it is unified."
"If anything happens, their technical support will come onsite and fix it."
"Its functionality and technical support are adequate to help prevent failure due to errors."
"The initial setup was straightforward. We started with a small pilot and we then moved to production with no downtime at all."
"The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do."
"It's very easy to set up, and within 40 minutes, you can apply storage notes in Azure."
"We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"The Hyper-V backup has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The product is more restricted with underlying cloud."
"We have customers that are still using IBM mainframes and that very old SNA architecture from IBM. There are questions about how you interconnect the data on the mainframe side... But I don't know if it's worth it for NetApp to invest in developing products to include mainframes for a few customers."
"Something we would like to see is the ability to better manage the setup and tie it to our configuration management database. We manage our whole IT infrastructure out of that database."
"The dashboard is a little bit clunky. I like to see it a little bit more on the simplistic side. I would like to be able to create my own widgets and customize what I want to see a little bit more versus what is currently there. That would be helpful so that when I log in, I go straight to my widget or my board without going to multiple places to get to what I need to find or build."
"I would like this solution to be brought to all the three major players. Right now it's supported only on AWS and Azure. They should bring it to Google as well, because we would like to have flexibility in choosing the underlying cloud storage provider."
"The support is good in general but the initial, front-line support could be improved. Because I have already been using the product for so long, when I call support I would rather talk to somebody who is a little bit more advanced or senior, rather than talking to the first-level support. Usually, it takes some time to reach out to their senior support."
"We are getting a warning alert about not being able to connect to Cloud Manager when we log into it. The support has provided links, but this particular issue is not fixed yet."
"We want to be able to add more than six disks in aggregate, but there is a limit of the number of disks in aggregate. In GCP, they provide less by limiting the sixth disk in aggregate. In Azure, the same solution provides 12 disks in an aggregate versus GCP where it is just half that amount. They should bump up the disk in aggregate requirement so we don't have to migrate the aggregate from one to another when the capacities are full."
Carbonite Server is ranked 22nd in Cloud Backup with 7 reviews while NetApp Cloud Volumes ONTAP is ranked 11th in Cloud Backup with 60 reviews. Carbonite Server is rated 8.2, while NetApp Cloud Volumes ONTAP is rated 8.8. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of NetApp Cloud Volumes ONTAP writes "Its data tiering helps keep storage costs under control". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Veeam Backup for Microsoft 365, whereas NetApp Cloud Volumes ONTAP is most compared with Azure NetApp Files, Amazon S3, Amazon EFS (Elastic File System), Google Cloud Storage and Portworx Enterprise. See our Carbonite Server vs. NetApp Cloud Volumes ONTAP report.
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