We performed a comparison between Carbonite Server and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I find the BMR/image and the recovery pieces are valuable."
"The solution is a free engine to help work with the container."
"The solution is very stable."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Technical support handled all our issues quickly and effectively."
"It seems reliable and easy to use."
"The efficiency and convenience are excellent."
"Technical support has been very helpful when we have issues."
"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"It has greatly improved our DR activity."
"The backup process finishes very quickly."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"The Hyper-V backup has room for improvement."
"The stability has room for improvement."
"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."
"When you have role-based access, for example, it's a bit of a problem that the person who creates the backup job is the owner of it. We are struggling a bit with this, that everyone has the same view and the same permissions in there."
"I want to see a few more features add that will help our team in managing solution better."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"The DBAs are comparing it to SMO but it doesn't have a lot of the functionalities that SMO has."
"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."
Carbonite Server is ranked 35th in Backup and Recovery with 7 reviews while NetApp SnapCenter is ranked 40th in Backup and Recovery with 24 reviews. Carbonite Server is rated 8.2, while NetApp SnapCenter is rated 8.0. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Veeam Backup for Microsoft 365, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, NetApp Cloud Backup, Commvault Cloud and Veritas NetBackup. See our Carbonite Server vs. NetApp SnapCenter report.
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