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Featured Review
Find out what your peers are saying about Carbonite Server vs. Quest Rapid Recovery and other solutions. Updated: November 2021.
552,136 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It seems reliable and easy to use.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series.""Technical support handled all our issues quickly and effectively.""It does not slow down your computer or use a lot of resources as it works.""Easy verification of things is the most valuable feature."

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"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.""It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server.""Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice.""The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building.""The compression and deduplication features have helped to save on storage costs.""Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk.""Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us.""Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

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Cons
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021.""The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me.""They do not yet have USB recovery but they are adding it in coming releases."

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"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away.""For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes.""I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal.""The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me.""It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again.""It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup.""There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time.""When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

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Pricing and Cost Advice
"Its price is reasonable.""The pricing is between $120 and $150 per year."

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"I don't think the licensing for the product is very expensive.""Its price is okay. It is reasonable in terms of the way it works.""Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover.""I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support.""When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them.""It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

More Quest Rapid Recovery Pricing and Cost Advice »

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Questions from the Community
Top Answer: Easy verification of things is the most valuable feature.
Top Answer: The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better… more »
Top Answer: It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the… more »
Top Answer: Its price is okay. It is reasonable in terms of the way it works.
Top Answer: There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to… more »
Ranking
Views
2,311
Comparisons
1,904
Reviews
3
Average Words per Review
503
Rating
8.7
Views
2,956
Comparisons
1,935
Reviews
9
Average Words per Review
1,739
Rating
9.1
Comparisons
Also Known As
Carbonite Recover Backup
Dell AppAssure
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Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

Quest Software's Rapid Recovery is block-level, incremental backup software. Unlike the incremental feature found in legacy products, which backed up the entire changed file, Quest Rapid Recovery backs up only the parts of a file that have been changed.
Offer
Learn more about Carbonite Server
Learn more about Quest Rapid Recovery
Sample Customers
INLINE Commercial Construction, Hamilton County
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Top Industries
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider19%
Manufacturing Company5%
Financial Services Firm4%
REVIEWERS
Energy/Utilities Company25%
Government13%
Healthcare Company13%
Educational Organization13%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider16%
Government10%
Retailer5%
Company Size
No Data Available
REVIEWERS
Small Business65%
Midsize Enterprise29%
Large Enterprise6%
Find out what your peers are saying about Carbonite Server vs. Quest Rapid Recovery and other solutions. Updated: November 2021.
552,136 professionals have used our research since 2012.

Carbonite Server is ranked 34th in Backup and Recovery Software with 3 reviews while Quest Rapid Recovery is ranked 17th in Backup and Recovery Software with 8 reviews. Carbonite Server is rated 8.6, while Quest Rapid Recovery is rated 9.6. The top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". On the other hand, the top reviewer of Quest Rapid Recovery writes "Reduced our admin time by approximately 95%, paid for itself over and over, and doesn't require a whole lot of administration". Carbonite Server is most compared with Veeam Backup for Office 365, Zerto, Veeam Backup & Replication, Acronis Backup and Azure Backup, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Rubrik, Acronis Backup, Zerto and Quest NetVault. See our Carbonite Server vs. Quest Rapid Recovery report.

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