Compare Carbonite Server vs. SolarWinds Backup

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Most Helpful Review
Use Carbonite Server? Share your opinion.
Find out what your peers are saying about Carbonite Server vs. SolarWinds Backup and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required.""In the VM, we have Live Recovery, Live Mount, and Live Sync.""It is much more scalable and flexible than everything else in the market.""It's the leader in backup and archiving.""It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."

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"The solution is very stable.""It does not slow down your computer or use a lot of resources as it works.""Technical support handled all our issues quickly and effectively.""It seems reliable and easy to use.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

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"The most valuables feature is the alerts and monitoring that catches the failed backups.""The monitoring makes it very easy to check whether a backup has gone bad.""The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you.""It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward.""I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high.""We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors.""The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page.""The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

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Cons
"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves.""We previously had difficulty with the support being foreign.""Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues.""Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.""The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."

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"In the next release I would like to see an improvement in the auto failover option.""They do not yet have USB recovery but they are adding it in coming releases.""The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

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"We would like to have better reporting.""Integration with a hybrid cloud is something that I found complicated.""A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that.""The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options.""The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is.""An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline.""We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

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Pricing and Cost Advice
"Compared to other competitors and vendors the pricing is fair.""In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.""The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."

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"We pay 9,000 dollars per year for our license.""The pricing is between $120 and $150 per year."

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"The pricing of SolarWinds seems to be fair compared to the rest of the industry.""When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

More SolarWinds Backup Pricing and Cost Advice »

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Questions from the Community
Top Answer: Both have their place. I am not telling you which one is the best for you-- as I am not familiar with your… more »
Top Answer: All workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a… more »
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Top Answer: The most valuables feature is the alerts and monitoring that catches the failed backups.
Top Answer: We would like to have better reporting.
Top Answer: We use this solution to provide a simple, easy to manage backup solution for our clients
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Also Known As
Carbonite Recover BackupSolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
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Commvault
OpenText
SolarWinds
Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

SolarWinds MSP Backup & Recovery Console is an all-in-one platform for backup service providers and system administrators. Using the Console, a company can manage its user and reseller network, customize access to the service, manage storage and backup/recovery processes.

Offer
Learn more about Commvault
Learn more about Carbonite Server
Learn more about SolarWinds Backup
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz CompanyINLINE Commercial Construction, Hamilton CountyComputer Depot, Leading Edge Computers, IT Logic Australia
Top Industries
REVIEWERS
Comms Service Provider15%
Government15%
Healthcare Company11%
Manufacturing Company7%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider17%
Government6%
Media Company5%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider17%
Manufacturing Company11%
K 12 Educational Company Or School7%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider14%
Construction Company14%
K 12 Educational Company Or School6%
Company Size
REVIEWERS
Small Business31%
Midsize Enterprise24%
Large Enterprise45%
VISITORS READING REVIEWS
Small Business7%
Midsize Enterprise13%
Large Enterprise81%
No Data Available
REVIEWERS
Small Business88%
Midsize Enterprise13%
Find out what your peers are saying about Carbonite Server vs. SolarWinds Backup and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
Carbonite Server is ranked 31st in Backup and Recovery Software with 3 reviews while SolarWinds Backup is ranked 28th in Backup and Recovery Software with 7 reviews. Carbonite Server is rated 8.6, while SolarWinds Backup is rated 8.6. The top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". On the other hand, the top reviewer of SolarWinds Backup writes "Drastically reduces the time spent on backup administration; we can manage every computer from one easy console". Carbonite Server is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Zerto, Acronis Backup and Azure Backup, whereas SolarWinds Backup is most compared with Veeam Backup & Replication, Acronis Backup, Veeam Backup for Office 365, MSP360 Backup and Veeam Agent for Microsoft Windows. See our Carbonite Server vs. SolarWinds Backup report.

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