We performed a comparison between Carbonite Server and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is a free engine to help work with the container."
"The solution is very stable."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Easy verification of things is the most valuable feature."
"The efficiency and convenience are excellent."
"Technical support handled all our issues quickly and effectively."
"It seems reliable and easy to use."
"The simplicity of use is valuable. It is easy. We just click Failover and do it. It is pretty straightforward. If someone wants to do a test failover, they log in to the console and do a test failover"
"There are two things that are keeping us with the solution: 1. It does a very good job of keeping the data in sync at all times. 2. In the event of a failover or in the event of a contingency, we are able to retrieve the data very quickly without any issues."
"The test features have been really good for us. Our DR testing goes very quickly and easily now for all our stuff with Zerto. We have our priority recovery process, where we cover our databases for our app servers and web servers. All our teams pretty much get their VMs very quickly. The RPOs are very low."
"We are in the process of switching over our production data center and Zerto has been a true time-saver that has cost us zero downtime."
"Its automation and the ability to replicate and keep an RTO of just seconds is valuable. It is all automatic. Everything is pretty transparent on the backend. It is just point-and-go."
"The most valuable features of this solution is the ease of use. In the event of a disaster, you don't need a technical person to actually run the software. You can bring anybody in, with the right instructions and credentials, and they can run the solution."
"Zerto's ease of use is outstanding; it's easy to set up and has a clear interface and menus. The reporting, analytics, and online monitoring are also excellent."
"The most important feature is that the recovery point (RPO) is less than one minute. The is really good for our customers, as they can keep their data loss to a minimum."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"Not all of the knowledge required for implementing Zerto is available in their online documentation for non-partners."
"For what we got it for, it does it great. I use a different solution for my disk-to-disk local backups to where I can have a local backup of files. I don't think Zerto does that well to where it keeps a memory of the files that are there. Basically, when something is deleted on Zerto, it gets deleted on the replicated version. So, some sort of snapshotting or something where I could have backups at different points in time of files would be a really helpful tool."
"The documentation needs improvement in terms of the setup, getting enough detail, and getting that up to speed."
"Zerto generates many false positive alerts, which is annoying. I still have thousands of alerts in my inbox, and those are false alerts. When I check there's actually no problem."
"I don't have any input for improvement or a critical feature request at this moment. If anything, a lower price is always better."
"The setup process is time-consuming."
"I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit."
"In general, the solution is pretty good, but because it is geared toward simplicity, sometimes, when things go wrong, the answer is not very detailed so that things can be solved quickly. If things do go wrong, it does require a little bit deeper troubleshooting to resolve the issues. That's the only area where improvement could occur. There should be a little bit more details about if things go wrong, how to remedy them."
Carbonite Server is ranked 35th in Backup and Recovery with 3 reviews while Zerto is ranked 2nd in Backup and Recovery with 127 reviews. Carbonite Server is rated 8.6, while Zerto is rated 9.0. The top reviewer of Carbonite Server writes "A reliable backup product which needs little management". On the other hand, the top reviewer of Zerto writes "Our average recovery time is now in seconds, and we can spin up a test version without affecting our production environment". Carbonite Server is most compared with Veeam Backup & Replication, Oracle Data Guard, Azure Backup, Veeam Backup for Microsoft 365 and AvePoint Cloud Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Veritas NetBackup. See our Carbonite Server vs. Zerto report.
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