Catchpoint vs. Dynatrace

As of June 2019, Catchpoint is ranked 20th in Application Performance Management (APM) with 1 review vs Dynatrace which is ranked 1st in Application Performance Management (APM) with 260 reviews. The top reviewer of Catchpoint writes "Global synthetic monitoring tracks system availability but drill-down for error detail is too involved". The top reviewer of Dynatrace writes "I am confident in the tool's scalability because it easily deals with .NET Applets". Catchpoint is most compared with Dynatrace, Selenium HQ and New Relic APM. Dynatrace is most compared with AppDynamics, Splunk and New Relic APM.
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Catchpoint Logo
6,218 views|2,208 comparisons
Dynatrace Logo
60,061 views|25,390 comparisons
Most Helpful Review
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: May 2019.
345,805 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side.The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond.

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It has helped us improve the performance of many of our applications.With the latest version, the AI engine highlights the root causes automatically.The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity.The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths.Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaksThe most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds.It can give a quick overview of the current health status, end to end, and can quickly point to the root cause if there an issue or problem in one of our applications.The most valuable features are the easy installation, single vision across different environments, reduction in alarms, and the root cause analysis.

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Cons
if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer.Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends.

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This solution could be improved with better compatibility with legacy applications.It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring.This solution needs better support for security and monolithic batch processes.If the user interface were made more intuitive then it would really benefit the product.Sometimes it is hard to find the right setting for what you want to change.This solution needs improvement in terms of automation.We would like the AI to produce more scientific data with less configuration.The reporting is still too young and needs to be improved.

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Pricing and Cost Advice
The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard.

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Our annual costs were about the same for both AppDynamics and Dynatrace.Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for.Setup cost is very low considering that it is an almost totally, automatic process.Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations.Purchasing through the AWS Marketplace is excellent.The pricing and licensing are very expensive.Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups.

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Ranking
Views
6,218
Comparisons
2,208
Reviews
1
Average Words per Review
953
Avg. Rating
7.0
Views
60,061
Comparisons
25,390
Reviews
260
Average Words per Review
499
Avg. Rating
8.8
Top Comparisons
Compared 28% of the time.
Compared 14% of the time.
Compared 14% of the time.
Compared 22% of the time.
Compared 20% of the time.
Compared 9% of the time.
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Catchpoint
Dynatrace
Overview
Catchpoint's suite of world-class Web Performance Monitoring solutions empower companies to drive quality online and internally. Our tools enable you to optimize and protect the speed and uptime of your website, applications and infrastructure with unmatched analytics, alerting and troubleshooting. With better performance, happy users will boost revenue with increased engagement and conversions.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

Offer
Learn more about Catchpoint
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Sample Customers
Priceline, Edgecast, 24/7 Media, US Auto Parts, Ask.comAudi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Top Industries
No Data Available
REVIEWERS
Financial Services Firm34%
Insurance Company10%
Healthcare Company8%
Manufacturing Company8%
VISITORS READING REVIEWS
Financial Services Firm24%
Insurance Company13%
Healthcare Company9%
Government9%
Company Size
No Data Available
REVIEWERS
Small Business12%
Midsize Enterprise13%
Large Enterprise74%
VISITORS READING REVIEWS
Small Business4%
Midsize Enterprise15%
Large Enterprise82%
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: May 2019.
345,805 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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