Compare Catchpoint vs. Dynatrace

Catchpoint is ranked 18th in Application Performance Management (APM) with 1 review while Dynatrace is ranked 1st in Application Performance Management (APM) with 259 reviews. Catchpoint is rated 7.0, while Dynatrace is rated 8.8. The top reviewer of Catchpoint writes "Global synthetic monitoring tracks system availability but drill-down for error detail is too involved". On the other hand, the top reviewer of Dynatrace writes "I am confident in the tool's scalability because it easily deals with .NET Applets". Catchpoint is most compared with Dynatrace, New Relic APM and Selenium HQ, whereas Dynatrace is most compared with Splunk, AppDynamics and New Relic APM.
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Catchpoint Logo
3,560 views|2,229 comparisons
Dynatrace Logo
48,314 views|29,022 comparisons
Most Helpful Review
Find out what your peers are saying about Dynatrace, AppDynamics, Datadog and others in Application Performance Management (APM). Updated: November 2019.
382,547 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side.The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond.

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With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too.Dynatrace helped us with root cause analysis of poor performing components of our applications.The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers.It has helped us improve the performance of many of our applications.With the latest version, the AI engine highlights the root causes automatically.The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity.The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths.Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks

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Cons
if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer.Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends.

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This solution could be improved with better compatibility with legacy applications.It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring.This solution needs better support for security and monolithic batch processes.If the user interface were made more intuitive then it would really benefit the product.Sometimes it is hard to find the right setting for what you want to change.This solution needs improvement in terms of automation.We would like the AI to produce more scientific data with less configuration.The reporting is still too young and needs to be improved.

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Pricing and Cost Advice
The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard.

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Our annual costs were about the same for both AppDynamics and Dynatrace.Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for.Setup cost is very low considering that it is an almost totally, automatic process.Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations.Purchasing through the AWS Marketplace is excellent.The pricing and licensing are very expensive.Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups.

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Ranking
Views
3,560
Comparisons
2,229
Reviews
1
Average Words per Review
958
Avg. Rating
7.0
Views
48,314
Comparisons
29,022
Reviews
259
Average Words per Review
502
Avg. Rating
8.8
Top Comparisons
Compared 29% of the time.
Compared 18% of the time.
Compared 16% of the time.
Compared 22% of the time.
Compared 20% of the time.
Compared 8% of the time.
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Catchpoint
Dynatrace
Overview
Catchpoint's suite of world-class Web Performance Monitoring solutions empower companies to drive quality online and internally. Our tools enable you to optimize and protect the speed and uptime of your website, applications and infrastructure with unmatched analytics, alerting and troubleshooting. With better performance, happy users will boost revenue with increased engagement and conversions.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

Offer
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Sample Customers
Priceline, Edgecast, 24/7 Media, US Auto Parts, Ask.comAudi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Top Industries
VISITORS READING REVIEWS
Software R&D Company34%
Hospitality Company13%
Healthcare Company11%
Retailer8%
REVIEWERS
Financial Services Firm34%
Insurance Company10%
Healthcare Company8%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company29%
Financial Services Firm11%
Comms Service Provider11%
Insurance Company8%
Company Size
No Data Available
REVIEWERS
Small Business12%
Midsize Enterprise13%
Large Enterprise74%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise9%
Large Enterprise86%
Find out what your peers are saying about Dynatrace, AppDynamics, Datadog and others in Application Performance Management (APM). Updated: November 2019.
382,547 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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