Compare Catchpoint vs. New Relic APM

Catchpoint is ranked 19th in Application Performance Management (APM) with 1 review while New Relic APM which is ranked 3rd in Application Performance Management (APM) with 16 reviews. Catchpoint is rated 7.0, while New Relic APM is rated 7.0. The top reviewer of Catchpoint writes "Global synthetic monitoring tracks system availability but drill-down for error detail is too involved". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". Catchpoint is most compared with Dynatrace, New Relic APM and Selenium HQ, whereas New Relic APM is most compared with Datadog, Dynatrace and Splunk.
Cancel
You must select at least 2 products to compare!
Catchpoint Logo
6,395 views|2,241 comparisons
New Relic APM Logo
40,675 views|11,267 comparisons
Most Helpful Review
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: June 2019.
353,599 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side.The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond.

Read more »

The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.

Read more »

Cons
if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer.Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends.

Read more »

I would like to see the company implement the AI auto-baseline feature which Dynatrace has.I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.

Read more »

Pricing and Cost Advice
The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard.

Read more »

Pricing is better with New Relic APM than Dynatrace.The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.

Read more »

report
Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
353,599 professionals have used our research since 2012.
Ranking
Views
6,395
Comparisons
2,241
Reviews
1
Average Words per Review
953
Avg. Rating
7.0
Views
40,675
Comparisons
11,267
Reviews
16
Average Words per Review
415
Avg. Rating
8.5
Top Comparisons
Compared 28% of the time.
Compared 15% of the time.
Compared 14% of the time.
Compared 23% of the time.
Compared 22% of the time.
Compared 12% of the time.
Also Known As
New Relic Mobile
Learn
Catchpoint
New Relic
Overview
Catchpoint's suite of world-class Web Performance Monitoring solutions empower companies to drive quality online and internally. Our tools enable you to optimize and protect the speed and uptime of your website, applications and infrastructure with unmatched analytics, alerting and troubleshooting. With better performance, happy users will boost revenue with increased engagement and conversions.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Offer
Learn more about Catchpoint
Learn more about New Relic APM
Sample Customers
Priceline, Edgecast, 24/7 Media, US Auto Parts, Ask.com Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
No Data Available
REVIEWERS
Financial Services Firm20%
Media Company13%
Software R&D Company11%
Retailer7%
VISITORS READING REVIEWS
Financial Services Firm28%
Manufacturing Company14%
Retailer10%
Healthcare Company9%
Company Size
No Data Available
REVIEWERS
Small Business37%
Midsize Enterprise30%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise12%
Large Enterprise68%
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: June 2019.
353,599 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email