Catchpoint vs Oracle Enterprise Manager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Catchpoint and Oracle Enterprise Manager based on real PeerSpot user reviews.

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Q&A Highlights
Question: How do the various System Monitoring solutions compare?
Answer: Hard to compare fairly; not only do we need comparative experience with the leading platforms it's important to know what YOUR needs and environment are. Barring that, we can provide our experience.... No experience with either Oracle or Catchpoint, I do have a bit of experience with HP Openview (long ago) and mrtg, and a lot more current experience with Solar Winds Orion, now known as NPM.. With these 3 you sort of get what you pay for, but the curve isn't linear. Openview is certainly the most expensive. MRTG really should be teamed with something else to get more in depth with systems, but it seems to be easy to get network statistics from it. I have not seen anyone use it to pull system process details, but perhaps someone with extensive experience here can chime in. Which brings us to NPM. It has matured a lot in the past 4 years. Originally just upgrading was a major project and fraught with errors. These days the upgrades are smooth, the product has more power and it's less effort to maintain. Like Openview most of the power is in modules purchased separately, so it is important to decide up front what you need in terms of monitoring and how many nodes. So, for example the base product will monitor a set number of devices, drives and network ports/adapters. Additional modules are available for application monitoring, SAN monitoring, endpoints and more. Distributed/larger networks will need additional monitor engines, another factor in the total cost. Like most monitors there is an auto discovery mode that shortens the configuration time. Be aware that even so there is substantial effort required to configure any network monitor. The default views are useful, but creating custom maps and page views really makes it easy to spot problems at a glance. The map creation tool is easy to use and is intuitive, but mapping your network so it makes sense to your staff is necessarily a creative task. You may want to set up an initial simple map, then review after a few months to make improvements. Creating alerts is likewise fairly simple, but the key is knowing what is important as well as what constitutes a critical level that requires notification. For example, our T1 over IP link shows high utilization by design; including it in a high utilization alert is pointless. Likewise printers may need monitoring but we don't want status alerts at night when they might be turned off. Fortunately alerts can be set for time and day of the week to prevent unnecessary alerts. Advanced alerts are created in a similar way with a separate tool, but rely on conditionals to provide much more power. They also have quite a range of actions beyond just sending an email or text alert. How much you choose to do will depend on your needs and the time available. Just remember to lean on other users who share considerable knowledge including custom pollers for less common hardware and more. Disclaimer: I do NOT work for Solar Winds or any other vendor and YMMV. Corrections for errors and omissions gratefully accepted.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side.""The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond.""Catchpoint's customer service and support are valuable.""The most valuable features of Catchpoint are basically the transaction monitors on the API and UI.""Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial.""The solution offers three different ways of slicing data to look for abnormalities.""The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities.""The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

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"It is a good tool for monitoring databases.""I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses.""Some of the most valuable features are its real-time performance view/dashboard, metric history, real-time monitoring and alerts, as well as quick access to Oracle's tuning and diagnostic options.""Oracle Enterprise Manager is a scalable solution.""Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product.""We use it extensively for performance tuning testing, monitoring, and configuration.""The solution is easy to use and has good performance.""We can manage everything in our environment."

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Cons
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East.""Catchpoint can be improved by focusing solely on network monitoring.""There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing.""The old user version was better, it was more user-friendly.""if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer.""Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends.""A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement.""We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

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"Better mobile access would be useful.""The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java.""They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA.""The solution has a very large resource system. It's too big. There are too many items.""Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required.""The interface could be more friendly for basic users.""The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement.""The solution’s pricing could be improved."

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Pricing and Cost Advice
  • "The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
  • "In terms of licensing fees, I believe they were slightly higher."
  • "The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
  • "The solution's pricing is comparable to the last tool we were using."
  • More Catchpoint Pricing and Cost Advice →

  • "It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT."
  • "As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for."
  • "The basic functions are free. You only pay license fees for advanced features."
  • "The pricing is very high."
  • "We are satisfied with the pricing."
  • "There is only the standard licensing fee. There are no other costs."
  • "Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive."
  • "Be careful to only enable the packs for which you have a license as this is an issue we see time and again."
  • More Oracle Enterprise Manager Pricing and Cost Advice →

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    Answers from the Community
    Avigail Sugarman
    it_user107769 - PeerSpot reviewerit_user107769 (Systems Programmer at a insurance company with 501-1,000 employees)
    Real User

    Hello,

    I am afraid I may not be much help with the products you’ve listed or require. But I recently went through a search for APM (application performance monitor) products that supported Web services, URL, and WebSphere MQ.

    This may help you in your search process :

    First, I researched Gartner’s magic quadrant report for their expertise on APM (application performance monitor) for middleware. This report separates vendors into 4 quadrants that correlates to their position in the industry. It also lists the strengths and weaknesses for each product. If you don’t see the product your interested in listed in the quadrant, don’t be discouraged, it may have just missed the weighting value by a small margin. I’ve found that a lot of products are selected to evaluate based on user “word of mouth”.

    Secondly, I generated a “scorecard” xls that contained my requirements and weighting values for each software product that I wanted to evaluate. I contacted their sales rep and requested they complete the scorecard for their APM software. After which, I selected the top 3 scores and started further investigation and the POC process.

    Hope this helps,

    Thanks,

    Judy Ellis
    z/OS Systems Programmer
    WebSphere MQ Admin.

    Regional Data Center (Americas) - 1.855.RDC.DATA
    (855.732.3282)

    o. 513 947 6721
    c. 513 375 1304

    Questions from the Community
    Top Answer:Catchpoint provides a great amount of information.
    Top Answer:I rate the price a two out of ten, where one is a high price and ten is a low price.
    Top Answer:Catchpoint tries to cover the full stack of other computers. However, it is not a good idea because many computers can check the complete spec monitoring, like Datadog, New Relic and Dynatrace. Hence… more »
    Top Answer:Oracle Enterprise Manager helps to control servers.
    Top Answer:Initially, our deal was for three years, and we extended it to five years. Oracle solutions are very costly. We have totally our solution and including hardware with its license. we have no product… more »
    Ranking
    Views
    75
    Comparisons
    51
    Reviews
    6
    Average Words per Review
    926
    Rating
    8.2
    Views
    3,242
    Comparisons
    1,649
    Reviews
    22
    Average Words per Review
    412
    Rating
    8.3
    Comparisons
    Learn More
    Overview

    Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

    Learn more at: https://www.catchpoint.com/

    Oracle Enterprise Manager is an on-premises management platform that provides a comprehensive integrated solution for managing and automating your various Oracle products, including applications, databases, middleware, hardware, and engineered systems located either in your Oracle data center or in the cloud.

    With the Oracle Enterprise Manager's console, you can administer multiple databases and servers, distribute software to multiple servers and clients, monitor objects and events throughout the network, and integrate with other tools.

    Key Oracle Enterprise Manager Features and Products

    • Hardware and virtualization management: Manage all Oracle environments from one central console. Oracle Enterprise Manager provides management and automation for Oracle engineered systems, databases, middleware, and hardware.

    • Database management: Oracle’s Database management provides a full lifecycle solution for updates and configuration management, patching, provisioning, testing, performance management and automatic tuning.

    • Application performance management (APM): User and database monitoring with diagnostics and performance analysis that provide rich reporting on real user activities.

    • Enterprise monitoring: Built-in monitoring of all components of the IT infrastructure enables rapid problem diagnosis. Both Oracle and non-Oracle components are constantly monitored.

    • Oracle real user experience insight: Insights on real user experiences and preferences enable businesses and IT stakeholders to develop a shared understanding into their application users’ experience.

    • Non-Oracle management: Oracle Enterprise Manager manages non-Oracle components with a comprehensive set of plugins. The self-update mechanism allows customers to download, import, and deploy extensions built by Oracle, Oracle partners, and Oracle customers. These extensions enjoy the same level of stability as Oracle's own products.

    • Installation and upgrade: The upgrade process provides efficient, reliable, secure data migration with minimal downtime of your environment.

    Reviews from Real Users

    Oracle Enterprise Manager stands out among its competitors for a number of reasons. Several major ones are its central management and monitoring and its reporting capabilities

    Robin C., head of Oracle Exadata Centre of Excellence at Tata Consultancy Services, writes, "The database performance monitoring features are very useful and allow us to quickly zero in on DB-related issues. Exadata storage server and Infiniband switches can be viewed from the GUI in OEM which cannot be done in other tools. The ability to deploy metric extensions makes this tool extensible for our custom monitoring also."

    PeerSpot users note the effectiveness of these features. A database manager at a tech services company notes, “The solution's most valuable aspect is the fact that it is embedded with the Oracle database and Oracle's engineering system, its extra data, and analytics.  They have plug-ins that are very helpful. Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product. They have a very nice graphical user interface. The monitoring is good. We can capture the SQL tune from us. With Oracle Enterprise Managers, we can see the rich performance tuning.”

    Sample Customers
    7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization55%
    Financial Services Firm11%
    Computer Software Company9%
    Retailer4%
    REVIEWERS
    Financial Services Firm23%
    Energy/Utilities Company14%
    Manufacturing Company10%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Educational Organization66%
    Financial Services Firm6%
    Computer Software Company5%
    Government4%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise9%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise57%
    Large Enterprise34%
    REVIEWERS
    Small Business22%
    Midsize Enterprise18%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise69%
    Large Enterprise26%
    Buyer's Guide
    DEM - Digital Experience Monitoring
    March 2024
    Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in DEM - Digital Experience Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Catchpoint is ranked 5th in DEM - Digital Experience Monitoring with 11 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 122 reviews. Catchpoint is rated 8.2, while Oracle Enterprise Manager is rated 8.4. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Selenium HQ and Splunk Enterprise Security, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, Quest Foglight for Databases and AppDynamics.

    We monitor all DEM - Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.