We performed a comparison between Catchpoint and Oracle Enterprise Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in DEM - Digital Experience Monitoring."We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint's customer service and support are valuable."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The solution offers three different ways of slicing data to look for abnormalities."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"It is a good tool for monitoring databases."
"I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses."
"Some of the most valuable features are its real-time performance view/dashboard, metric history, real-time monitoring and alerts, as well as quick access to Oracle's tuning and diagnostic options."
"Oracle Enterprise Manager is a scalable solution."
"Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product."
"We use it extensively for performance tuning testing, monitoring, and configuration."
"The solution is easy to use and has good performance."
"We can manage everything in our environment."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"Catchpoint can be improved by focusing solely on network monitoring."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"The old user version was better, it was more user-friendly."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"Better mobile access would be useful."
"The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java."
"They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA."
"The solution has a very large resource system. It's too big. There are too many items."
"Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required."
"The interface could be more friendly for basic users."
"The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement."
"The solution’s pricing could be improved."
Catchpoint is ranked 5th in DEM - Digital Experience Monitoring with 11 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 122 reviews. Catchpoint is rated 8.2, while Oracle Enterprise Manager is rated 8.4. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Selenium HQ and Splunk Enterprise Security, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, Quest Foglight for Databases and AppDynamics.
We monitor all DEM - Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Hello,
I am afraid I may not be much help with the products you’ve listed or require. But I recently went through a search for APM (application performance monitor) products that supported Web services, URL, and WebSphere MQ.
This may help you in your search process :
First, I researched Gartner’s magic quadrant report for their expertise on APM (application performance monitor) for middleware. This report separates vendors into 4 quadrants that correlates to their position in the industry. It also lists the strengths and weaknesses for each product. If you don’t see the product your interested in listed in the quadrant, don’t be discouraged, it may have just missed the weighting value by a small margin. I’ve found that a lot of products are selected to evaluate based on user “word of mouth”.
Secondly, I generated a “scorecard” xls that contained my requirements and weighting values for each software product that I wanted to evaluate. I contacted their sales rep and requested they complete the scorecard for their APM software. After which, I selected the top 3 scores and started further investigation and the POC process.
Hope this helps,
Thanks,
Judy Ellis
z/OS Systems Programmer
WebSphere MQ Admin.
Regional Data Center (Americas) - 1.855.RDC.DATA
(855.732.3282)
o. 513 947 6721
c. 513 375 1304