Cavisson NetDiagnostics vs OpenText Real User Monitoring comparison

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Executive Summary

We performed a comparison between Cavisson NetDiagnostics and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its end-to-end dashboard provides information on all the integration callouts happening on the server side."

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"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application.""The most valuable feature is application performance monitoring.""The reporting feature is good for us.""The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.""The technical support is good at resolving issues.""Real User Monitor has improved our productivity.""Very easy to implement."

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Cons
"They can improve on providing "help and navigation" for each feature available in the UI."

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"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.""Some issues with login errors.""When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported.""This technology is considered to be older.""Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.""Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.""We would like to see support for non-Windows environments."

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Pricing and Cost Advice
Information Not Available
  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

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    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
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    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
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    Cavisson
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    Overview

    Cavisson NetDiagnostics Enterprise (NDE) is a comprehensive Application Performance Management (APM) solution for real-time monitoring, diagnostics and management of distributed processing in your application environment using state of art technologies with minimal overhead. Leading Fortune 500 brands rely on NDE to avert risks, reduce revenue loss, and improve customer loyalty by enabling proactive monitoring and real-time diagnosis of application performance issues.

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Sample Customers
    Oracle, Macy's, Redbox, art.com, Pronto Networks, A10 Networks, Renesas, San Jose Medical Group
    Avea, Maccabi Healthcare Services, TEB
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company13%
    Government9%
    Computer Software Company8%
    Company Size
    REVIEWERS
    Midsize Enterprise38%
    Large Enterprise63%
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise8%
    Large Enterprise70%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,667 professionals have used our research since 2012.

    Cavisson NetDiagnostics is ranked 85th in Application Performance Monitoring (APM) and Observability while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Cavisson NetDiagnostics is rated 10.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Cavisson NetDiagnostics writes "Improves our application at the code level because of its different performance metrics". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Cavisson NetDiagnostics is most compared with Dynatrace, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.