Tim HuerterSenior Networking Consultant at S&L
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"I can't point to one valuable feature. All of Centreon is good."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"Thanks to this software and to the work of the support team, we have everything under control."
"The most valuable feature is that it is an all-in-one monitoring system."
"This product has allowed us to identify and correct certain issues that were affecting our solution."
"You can configure several types of architecture for high availability or load balancing."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
"This solution has screens that are easy to understand and provide a wealth of information."
"The official forum is active enough to answer most of the high-end technical questions that you may have."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"Improvements are needed for server and network discovery, including service-based discovery."
"An update to the Android app would be appreciated."
"A nice feature in the next release would be an automation module to run workflow actions."
"I think some improvements to the Android app would be good."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"I would like to have a dashboard with all assets displayed, with a quick hover-over status."
"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"The pricing works out well for us, given our environment and where we are."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
"Pandora FMS is easy to implement and the pricing of licenses is competitive."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
Pandora FMS Enterprise is the perfect on-premise monitoring software for companies with at least 100 devices.
Stop wasting your time and resources on complex and silo'd monitoring systems that are poorly integrated.
It’s an all-in-one package offering modern and flexible IT monitoring, replacing the need for multiple, difficult-to-integrate, and more costly monitoring systems.
Centreon is ranked 10th in Network Monitoring Software with 8 reviews while Pandora FMS is ranked 8th in Network Monitoring Software with 16 reviews. Centreon is rated 8.6, while Pandora FMS is rated 9.4. The top reviewer of Centreon writes "If a connection is broken or disrupted, the remote server will obtain a view of your environment and server availability". On the other hand, the top reviewer of Pandora FMS writes "Super stable, very flexible, feature-rich, competitive price, and does the job". Centreon is most compared with Zabbix, Nagios XI, Nagios Core, PRTG Network Monitor and Datadog, whereas Pandora FMS is most compared with Zabbix, Nagios Core, SolarWinds NPM, Icinga and PRTG Network Monitor. See our Centreon vs. Pandora FMS report.
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