Compare Centreon vs. SCOM

Centreon is ranked 9th in Network Monitoring Software with 8 reviews while SCOM is ranked 10th in Network Monitoring Software with 11 reviews. Centreon is rated 9.0, while SCOM is rated 7.6. The top reviewer of Centreon writes "If a connection is broken or disrupted, the remote server will obtain a view of your environment and server availability". On the other hand, the top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". Centreon is most compared with Zabbix, Nagios XI, Nagios Core, PRTG Network Monitor and Meraki Dashboard, whereas SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and AppDynamics. See our Centreon vs. SCOM report.
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19,709 views|11,774 comparisons
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Read 11 SCOM reviews.
15,761 views|10,923 comparisons
Most Helpful Review
Find out what your peers are saying about Centreon vs. SCOM and other solutions. Updated: July 2020.
431,081 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.I can't point to one valuable feature. All of Centreon is good.It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface.We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation.I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.

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The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.This is a product that does more generally than any of the competing solutions.This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.The most valuable features for us are the monitoring, the health explorer, and the console.

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Cons
I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation.I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning.Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services.The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.I would like to see a better UI, one which is more responsive.The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.

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I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.Then there is also an issue with capacity and limited space. That is something that needs to be improved.Of course, price is always an issue with Microsoft and could be improved.It lacks certain details that other products do better, like granular access and better application monitoring.All of the areas of reporting are very bad and need to be improved.The end-user components, including the dashboards, the administration console, and the web console, need to be improved.The console feature is very poor, and it would be very good for us if this were improved.

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Pricing and Cost Advice
If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities.You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package.Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.The solution is very effective, despite the low price.I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.

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If you have a Microsoft Enterprise Agreement, then this is part of the agreement.Our licensing fees are approximately $30 per user, per month.

More SCOM Pricing and Cost Advice »

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Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
431,081 professionals have used our research since 2012.
Ranking
Views
19,709
Comparisons
11,774
Reviews
8
Average Words per Review
1,319
Avg. Rating
9.0
10th
Views
15,761
Comparisons
10,923
Reviews
11
Average Words per Review
708
Avg. Rating
7.5
Popular Comparisons
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Compared 6% of the time.
Also Known As
System Center Operations Manager, SCOM 2012
Learn
Centreon
Microsoft
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance. System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.
Offer
Learn more about Centreon
Learn more about SCOM
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.Dialog Telekom
Top Industries
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider14%
Media Company8%
Government7%
REVIEWERS
Retailer14%
Financial Services Firm11%
Healthcare Company11%
Government7%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider12%
Government8%
Manufacturing Company6%
Company Size
REVIEWERS
Small Business40%
Midsize Enterprise10%
Large Enterprise50%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise2%
Large Enterprise73%
REVIEWERS
Small Business18%
Midsize Enterprise25%
Large Enterprise58%
Find out what your peers are saying about Centreon vs. SCOM and other solutions. Updated: July 2020.
431,081 professionals have used our research since 2012.

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