We performed a comparison between Centrify Endpoint Services [EOL] and ForgeRock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"I appreciate all the support we receive from Omada."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The most valuable feature in Centrify is the ability to authenticate in a Linux environment, because this is what my customers were looking for. They are coming from a Linux environment, so they appreciate the identity and access management for allowing Linux workloads to authenticate securely."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The product is easy to set up."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The most valuable features are that it is easy to manage and it's stable."
"I like the way it is handling authentication and authorization."
"Easy to navigate, handle and manage the applications."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"The reporting and importing have room for improvement."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"If I had to name one thing, it would be the user interface (UI)."
"What can be improved in Centrify is the integration between the on-premise environment, specifically for Linux environments with the cloud infrastructure, such as Microsoft as it was during my time as a solution architect."
"They should improve the solution by include reporting."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution's documentation is not very good, and they do not give more details."
Earn 20 points
Centrify Endpoint Services [EOL] doesn't meet the minimum requirements to be ranked in Identity Management (IM) while ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews. Centrify Endpoint Services [EOL] is rated 7.0, while ForgeRock is rated 8.0. The top reviewer of Centrify Endpoint Services [EOL] writes "Has system multi-factor authentication abilities but is lacking connection between on-premise and cloud-based solutions". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Centrify Endpoint Services [EOL] is most compared with , whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder.
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