We performed a comparison between CyberArk Privileged Access Manager and Delinea Privileged Access Service based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"The automatic rotation of credentials is probably the most useful feature."
"We are able to rotate privileged user passwords to eliminate fraudulent use."
"CyberArk is a very stable product and it's a stable product because it has a simple design and a simple architecture that allows you to leverage the economies of scale across the base of your infrastructure that you already have implemented. It doesn't really introduce any new complex pieces of infrastructure that would make it that much more difficult to scale."
"Technical support is very helpful whenever we have any questions."
"We are able to rotate credentials and have privileged account access."
"The automatic change of the password and Privileged Session Manager (PSM) are the most valuable features. With Privileged Session Manager, you can control the password management in a centralized way. You can activate these features in a session; the session isolation and recording. You apply the full intermediation principle. So, you must pass through CyberArk PAM to get access to the target system. You don't need to know the password, and everything that you do is registered and auditable. In this case, no one gets to touch the password directly. Also, you can implement detection and response behavior in case of a breach."
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
"The solution provides secure access to environments."
"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"The privileged account management feature is what I like most."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"The most valuable feature is the author's discovery of assets."
"Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management."
"This is a cloud-based application, which makes it very easy to deploy."
"The solution is flexible."
"The Vault's disaster recovery features need improvement."
"The initial setup of CyberArk Privileged Access Manager difficulty depends on the environment that you are implementing it into. However, it typically is simple."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"The initial setup was somewhat complex."
"They can do a better job in the PSM space."
"The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10."
"It is web-based, but other competitors have apps. We need to get there. It is just smoother to have an app. You don't have all the bugs from having a browser, and people like them better, since you can get to them via mobile."
"I would like to see better automation in granting access, better tools, more efficient tools, to be able to customize the solution that CyberArk provides."
"The pricing and presence could be improved."
"It is difficult to integrate the product with other IT systems."
"Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."
"Although the interface is intuitive, it could be a little more user-friendly."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"There needs to be a notification when a password is near expiration."
"The integration with sync could be improved."
"The initial setup is a bit complex."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Delinea Privileged Access Service is ranked 12th in Privileged Access Management (PAM) with 10 reviews. CyberArk Privileged Access Manager is rated 8.8, while Delinea Privileged Access Service is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Delinea Privileged Access Service writes "Very cost-effective and provides secure access to environments". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Delinea Privileged Access Service is most compared with Azure Key Vault, Delinea Secret Server, Microsoft Purview Privileged Access Management, SAP Identity Management and IBM Security Secret Server. See our CyberArk Privileged Access Manager vs. Delinea Privileged Access Service report.
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