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Chadha Software Technologies PHPKB vs LiveAgent comparison

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Chadha Software Technologies PHPKB

61 views|44 comparisons
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LiveAgent

Read 2 LiveAgent reviews
135 views|56 comparisons
100% willing to recommend
Buyer's Guide
Knowledge Management Software
April 2024
Executive Summary

We performed a comparison between Chadha Software Technologies PHPKB and LiveAgent based on real PeerSpot user reviews.

Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software.
To learn more, read our detailed Knowledge Management Software Report (Updated: April 2024).
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768,246 professionals have used our research since 2012.
Featured Review
Use Chadha Software Technologies PHPKB?
Ogechi O.
Prioritizes tasks and easily organizes messages and responses
Working with LiveAgent helped us with our support contracts. We are a call center company; we were contracted by First Bank of Nigeria. When we... Read more →
Ranking
14th
out of 28 in Knowledge Management Software
Views
61
Comparisons
44
Reviews
0
Average Words per Review
0
Rating
N/A
11th
out of 28 in Knowledge Management Software
Views
135
Comparisons
56
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Knowledge Management Software
April 2024
Download Free Report
Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software. Updated: April 2024.
DOWNLOAD NOW
768,246 professionals have used our research since 2012.
Comparisons
Also Known As
PHPKB
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Chadha Software Technologies
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QualityUnit
Overview
Chadha Software Technologies PHPKB is a web-based knowledge base software, both as an online knowledge base system and as an Intranet knowledge base, that helps a company to share information with their customers or employees on company's public website or Intranet with a professional-grade searchable, customizable and brand-able knowledge base platform. It publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs and any other type of information using a standard web browser and an internet connection.

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 179+ helpful features such as advanced automation features, rules, tags, and 40+ integrations.

Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.

Sample Customers
Pickaweb.co.uk
Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S, Oxford University
Buyer's Guide
Knowledge Management Software
April 2024
Download Free Report
Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software. Updated: April 2024.
DOWNLOAD NOW
768,246 professionals have used our research since 2012.

Chadha Software Technologies PHPKB is ranked 14th in Knowledge Management Software while LiveAgent is ranked 11th in Knowledge Management Software. Chadha Software Technologies PHPKB is rated 0.0, while LiveAgent is rated 8.0. On the other hand, the top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". Chadha Software Technologies PHPKB is most compared with , whereas LiveAgent is most compared with .

See our list of best Knowledge Management Software vendors.

We monitor all Knowledge Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.