Compare ChangeGear vs. ConnectWise Manage

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156 views|131 comparisons
ConnectWise Manage Logo
832 views|607 comparisons
Top Review
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
536,244 professionals have used our research since 2012.
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Pricing and Cost Advice
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"There are some different add-ons and benefits that are optional and come at an additional cost.""The cost can be the main barrier. It's not a solution for a three person company. It just isn't going to be cost effective. Because ConnectWise Manage does have everything there, the licensing is a little bit restrictive as far as how they want to granularly assign licenses rather than having more of an all-inclusive package.""We're paying $940 a month for 14 users."

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Top Answer: I like the search function up top where if you know what you're searching for, you can find it pretty quickly. Because you've got the option to change what the search parameters are, whether you're… more »
Top Answer: The cost can be the main barrier. It's not a solution for a three person company. It just isn't going to be cost effective. Because ConnectWise Manage does have everything there, the licensing is a… more »
Top Answer: There are some edit and mass edit functions that don't exist. You can mass delete tickets or mass move tickets from one board to another, but you can't mass change a company. So, if you've got 40… more »
Ranking
37th
out of 55 in Help Desk Software
Views
156
Comparisons
131
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 55 in Help Desk Software
Views
832
Comparisons
607
Reviews
4
Average Words per Review
876
Rating
7.8
Comparisons
Learn More
Overview

SunView Software is a leading provider of IT Service Management software that helps companies to better deliver, manage, and monitor IT services across the enterprise. ChangeGear's award-winning Service Smart Technology solution integrates Big Data and Machine Learning for a more positive experience. SunView is using innovations in artificial intelligence to drive smarter automation, predictive insights, and customer satisfaction. By combining cutting-edge technologies and a best-in-class software platform, SunView provides cost-effective and efficient solutions that enable more responsive IT for the organization.

Learn more about ChangeGear at www.sunviewsoftware.com

Stay up to date on the latest ITSM thought leadership and resources at www.sunviewsoftware.com/blog and www.resourcecenter.sunviewsoft... 

Made for companies that sell, service, and support technology, ConnectWise Manage is the leading business management platform worldwide. Today, more than 110,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations.

ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business.

ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise Manage has been the premier business management platform for technology companies for more than 15 years.

Offer
Learn more about ChangeGear
Learn more about ConnectWise Manage
Sample Customers
Some of our customers include St.Mary's Medical Center, CoBiz Financial, NRG, Bethesda, Kennesaw State University, and ConEdison. Check out our customer stories: https://resourcecenter.sunview...
IT Connexx, High Standards Technology Inc, Solvere One, MyIT, ConnectWise, Simpatico Systems, Fred IT Group, ECS, OneStop, K2 Technologies, Clark Integrated Technologies, Jmark, Geek on Wheels
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider13%
Government5%
Educational Organization5%
Company Size
No Data Available
REVIEWERS
Small Business100%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
536,244 professionals have used our research since 2012.

ChangeGear is ranked 37th in Help Desk Software while ConnectWise Manage is ranked 14th in Help Desk Software with 6 reviews. ChangeGear is rated 0.0, while ConnectWise Manage is rated 7.8. On the other hand, the top reviewer of ConnectWise Manage writes "Easy to set up, good central management, and is a super-powerful tool". ChangeGear is most compared with ServiceNow, whereas ConnectWise Manage is most compared with Datto Autotask Professional Services Automation, ServiceNow, Tigerpaw One, Kaseya BMS and ManageEngine ServiceDesk Plus.

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