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Compare ChangeGear vs. Kayako

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ChangeGear Logo
175 views|153 comparisons
Kayako Logo
113 views|106 comparisons
Ranking
38th
out of 55 in Help Desk Software
Views
175
Comparisons
153
Reviews
0
Average Words per Review
0
Rating
N/A
40th
out of 55 in Help Desk Software
Views
113
Comparisons
106
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2021.
542,823 professionals have used our research since 2012.
Comparisons
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Kayako
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Overview

SunView Software is a leading provider of IT Service Management software that helps companies to better deliver, manage, and monitor IT services across the enterprise. ChangeGear's award-winning Service Smart Technology solution integrates Big Data and Machine Learning for a more positive experience. SunView is using innovations in artificial intelligence to drive smarter automation, predictive insights, and customer satisfaction. By combining cutting-edge technologies and a best-in-class software platform, SunView provides cost-effective and efficient solutions that enable more responsive IT for the organization.

Learn more about ChangeGear at www.sunviewsoftware.com

Stay up to date on the latest ITSM thought leadership and resources at www.sunviewsoftware.com/blog and www.resourcecenter.sunviewsoft... 

Kayako is a powerful customer service and support platform that gives your team the tools they need to communicate with customers across live chat, email, facebook and twitter.

Our approach brings every interaction your customer has with your business into Kayako and presents your agents with a comprehensive customer journey. This gives your team the context they need to immediately respond and support customers in a way that’s quick, accurate and personal.

Kayako is used by over 130,000 customer support pros in businesses of all sizes around the world, including Peugeot, NASA, Fedex, and GE.


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Learn more about ChangeGear
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Sample Customers
Some of our customers include St.Mary's Medical Center, CoBiz Financial, NRG, Bethesda, Kennesaw State University, and ConEdison. Check out our customer stories: https://resourcecenter.sunview...
Toshiba Canada, Disney, Avast, Namecheap, Texas Tech University
Top Industries
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider15%
Insurance Company13%
Educational Organization7%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2021.
542,823 professionals have used our research since 2012.

ChangeGear is ranked 38th in Help Desk Software while Kayako is ranked 40th in Help Desk Software. ChangeGear is rated 0.0, while Kayako is rated 0.0. On the other hand, ChangeGear is most compared with ManageEngine ServiceDesk Plus and ServiceNow, whereas Kayako is most compared with ServiceNow.

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.