Mobile Reach vs Serviceaide ChangeGear comparison

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Mobile Reach Logo
27 views|23 comparisons
Serviceaide Logo
213 views|150 comparisons
85% willing to recommend
Executive Summary

We performed a comparison between Mobile Reach and Serviceaide ChangeGear based on real PeerSpot user reviews.

Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management.
To learn more, read our detailed Field Service Management Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Ranking
28th
Views
27
Comparisons
23
Reviews
0
Average Words per Review
0
Rating
N/A
Views
213
Comparisons
150
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Field Service Management
March 2024
Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management. Updated: March 2024.
767,847 professionals have used our research since 2012.
Comparisons
Also Known As
Serviceaide ISM (Intelligent Service Management), Nimsoft Service Desk, CA Cloud Service Management , ChangeGear
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Overview

The Mobile Reach platform is a best-in-class mobile enterprise application platform that allows organizations to easily extend enterprise applications to mobile users across a variety of mobile devices and form factors. Powering highly complex mobile workflows across the globe, Mobile Reach is a proven enterprise mobility solution that enables cross-platform mobile app development and deployment.
 
With industry leading levels of security, scalability, and end user adoption, IT departments in large corporations, federal agencies, and branches of the U.S. Military use Mobile Reach for device native mobile apps that connect to mission-critical backend systems. Standardize and scale mobility initiatives with low costs of ownership and administration. Mobile Reach supports a wide variety of mobile operating systems and technologies, including iOS, Android, BlackBerry, Windows and Windows Mobile, as well as laser scanning, RFID and NFC-enabled mobile devices.

ChangeGear, a leader in the GigaOm ITSM Radar Report, presents a cutting-edge AI-based service management platform that transforms user experience and enhances decision-making. Offering a business-friendly interface, ChangeGear is customizable with drag-n-drop editing, ensuring adaptability to diverse user needs. The AI-driven platform accelerates decision-making processes with real-time recommendations and intelligent predictions, boosting staff efficiency. Advanced automation, including workflow automation and business process automation, streamlines operations, freeing staff from manual tasks. Recognized for its agility and speed, ChangeGear stands out in change management, asset management, and service desk solutions. For industries navigating compliance challenges, ChangeGear's robust change management and auditing capabilities provide a comprehensive solution. 

Sample Customers
Gogo, AstarZeneca, NYSE Euronext, Sony Pictures, Catholic Health Initiatives, CompuCom, CWS, Dataport, EatonVance, Emory Healthcare, PayPal, US Army
Oakwood Systems Group
Top Industries
No Data Available
REVIEWERS
Financial Services Firm25%
Healthcare Company25%
Marketing Services Firm13%
Educational Organization13%
Company Size
No Data Available
REVIEWERS
Small Business20%
Midsize Enterprise7%
Large Enterprise73%
Buyer's Guide
Field Service Management
March 2024
Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management. Updated: March 2024.
767,847 professionals have used our research since 2012.

Mobile Reach is ranked 28th in Field Service Management while Serviceaide ChangeGear is ranked 31st in IT Service Management (ITSM). Mobile Reach is rated 0.0, while Serviceaide ChangeGear is rated 7.6. On the other hand, the top reviewer of Serviceaide ChangeGear writes "Reduced the Service Desk effectiveness compared to the product we were using". Mobile Reach is most compared with , whereas Serviceaide ChangeGear is most compared with ServiceNow and Zoho Desk.

We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.