Comm100 Live Chat vs LiveChat comparison

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Comm100 Logo
80 views|52 comparisons
100% willing to recommend
LiveChat Logo
164 views|135 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Comm100 Live Chat and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
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Use our free recommendation engine to learn which Live Chat solutions are best for your needs.
768,415 professionals have used our research since 2012.
Questions from the Community
Top Answer:The most valuable features are the ability to monitor users and to have a real-time internal chat with someone while they're chatting with someone on the outside.
Top Answer:The system's stability could use an upgrade, it has a tendency to glitch sometimes.
Top Answer:I mainly use Comm100 for live chat between users.
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Ranking
5th
out of 23 in Live Chat
Views
80
Comparisons
52
Reviews
1
Average Words per Review
175
Rating
8.0
3rd
out of 23 in Live Chat
Views
164
Comparisons
135
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
chat.io
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Overview

Comm100 is a global provider of digital omnichannel customer engagement solutions that help brands orchestrate their unique blend of human agent, bot, and self-serve interactions. They empower genuine and personalized engagement on live chat, email, social media, and SMS through a single, unified console, enhanced with AI-powered chatbots and fully integrated knowledge bases.

From front-line marketing and sales to service and support, Comm100 helps brands to exceed customer expectation through efficient and personalized engagements that close the gap between question and answer. Over 6,500 organizations worldwide use Comm100 including Rackspace, Stanford University and Canadian Blood Services. Learn more at www.comm100.com/.

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Sample Customers
Rackspace, Stanford University, Canadian Blood Services, IBM, Fitbit
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company13%
Manufacturing Company13%
Outsourcing Company9%
Financial Services Firm9%
Company Size
No Data Available
REVIEWERS
Small Business88%
Midsize Enterprise13%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise12%
Large Enterprise64%
Buyer's Guide
Live Chat
March 2024
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
768,415 professionals have used our research since 2012.

Comm100 Live Chat is ranked 5th in Live Chat with 2 reviews while LiveChat is ranked 3rd in Live Chat. Comm100 Live Chat is rated 9.0, while LiveChat is rated 9.8. The top reviewer of Comm100 Live Chat writes "Great monitoring and chat features". On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". Comm100 Live Chat is most compared with , whereas LiveChat is most compared with .

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.