Compare LiveChat vs. chat.io

chat.io is ranked 5th in Live Chat while LiveChat is ranked 1st in Live Chat with 1 review. chat.io is rated 0, while LiveChat is rated 10.0. On the other hand, the top reviewer of LiveChat writes "Allows us to save automated answers to the most popular customer queries". chat.io is most compared with LiveChat and ProProfs Live Chat, whereas LiveChat is most compared with LivePerson LiveEngage, chat.io and Bold360.
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chat.io Logo
242 views|207 comparisons
LiveChat Logo
947 views|597 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Use our free recommendation engine to learn which Live Chat solutions are best for your needs.
366,239 professionals have used our research since 2012.
Ranking
5th
out of 14 in Live Chat
Views
242
Comparisons
207
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 14 in Live Chat
Views
947
Comparisons
597
Reviews
1
Average Words per Review
351
Avg. Rating
10.0
Top Comparisons
Compared 73% of the time.
Compared 27% of the time.
Compared 28% of the time.
Compared 24% of the time.
Compared 19% of the time.
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LiveChat
LiveChat
Overview
Chat.io's integrated multichannel communication platform combines live chat, real-time visitor monitoring and Messenger to increase online sales, improve customer support and customer satisfaction scores. Chat.io makes it easy to talk to website visitors and regular customers, regardless of the channel they are using - website, email, SMS or social media platforms. With its open API and webhooks, customers, partners and developers can easily build on the app, providing a deep level of customization and integration with third parties.Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.com
Offer
Learn more about chat.io
Learn more about LiveChat
Sample Customers
Chat.io works in any industry, providing immediate contact with support or sales operators. Our product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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