We performed a comparison between Chatter and NICE CXone based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software.Chatter is ranked 12th in Enterprise Social Software while NICE CXone is ranked 4th in Workforce Engagement Management. Chatter is rated 7.0, while NICE CXone is rated 8.2. The top reviewer of Chatter writes "Contextualized collaboration on records allows you to have historical conversations that are accessible by other users". On the other hand, the top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". Chatter is most compared with Slack, Yammer and Microsoft Teams, whereas NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and ServiceNow.
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