Most Helpful Review
Multi-factor authentication helps to securely provide access to company resources while working offsite
Find out what your peers are saying about Check Point Endpoint Remote Access VPN vs. LogMeIn Rescue and other solutions. Updated: November 2020.
447,718 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The ability to create your trigger data domains is the solution's most valuable feature."
"The management of the solution is very simple. It allows for a single view of all the endpoints."
"Our users find the interface very comfortable to use."
"It allows everyone to work from home. If no one could work from home, then we wouldn't have a company, especially now during COVID-19. It's mission-critical, especially since it's currently being used. If there is a problem with it, we would really be screwed. We would be hard-pressed because we would have to figure out what solution we're going to go with, how to deploy it, how long it would take to deploy it, and how we'd even get it on people's computers if we couldn't VPN to them. It would be near impossible to just change to a new VPN solution right now."
"The most valuable feature is the seamless access."
"Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent."
"They've thought of everything in terms of features. It's got all the little drill-down details and capabilities to apply patches and other stuff like that. I don't use everything they offer but you can go wherever you want to take this tool. It's been around for a really long time. We try as much as possible to train our staff to take care of their own systems and train our customer staff to take care of their own systems. There's a little laser pointer feature that you can pull up on the screen and say, "No, over here, click on this." That's very educational. It's a simple thing but when you're trying to get people to take responsibility and learn to take care of their own infrastructure, being able to just point at something while you're viewing their screen, as well as, take over their screen, is very valuable."
"The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a lot of folks like it."
"The vendor's reliability provides me with peace of mind. Over the 10-plus years, we've literally had no issues with it going down or with it causing any problems or causing issues when our end-users are trying to get access to it."
"The interface itself needs improvement. When you need to create something, you have to go through a lot of steps. It needs to be simplified."
"I cannot see the full effect of the endpoint solution because it relies on having access to the DNF queries, which might not go through the Check Point firewall when you're using it for perimeter networks. Check Point will not identify the actual source of the net queries. This may be related to the architecture, however, and not poor product issues. I don't know if it can be improved on the Check Point side or not."
"There is always room for innovation and the addition of new features."
"When you want to deploy a new Check Point agent, it is really a pain in the butt. For example, Windows 10 now has updates almost every couple of months. It changes the versioning and things under the hood. These are things that I don't understand, because I'm not a Windows person. However, I know that the Check Point client is installed on the Windows machine, and if the Check Point client's not kept up-to-date, then it's functionality breaks. It has to be up-to-date with the Windows versions. Check Point has to update the client more often. Now, the problem is that the Check Point client is not easy to update on remote computers and it's not easy to deploy a new client."
"We would like to see support for a layer seven VPN over UDP."
"The billing team was poor when fixing their billing mistake and customer service was missing in action."
"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."
"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."
"Their ability to support mobile has been really problematic. I've seen other products that have done a better job in supporting mobile products. LogMeIn has just never been able to come up to par there, and that would be a detractor. They've been talking about supporting mobile for 10-plus years, and I really haven't seen any improvement on that."
Pricing and Cost Advice
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."
"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."
"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."
Questions from the Community
Top Answer: Our users find the interface very comfortable to use.
Top Answer: There is always room for innovation and the addition of new features.
Top Answer: In our current dynamic, we are using this solution to provide access to data and some business applications over the internet.
Top Answer: Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent.
Top Answer: While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue. Right now, I'm using ScreenConnect, which is about $45 per… more »
out of 31 in Remote Access
Average Words per Review
out of 31 in Remote Access
Average Words per Review
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The Check Point Remote Access VPN Software Blade provides users with secure, seamless access to corporate networks and resources when traveling or working remotely. Privacy and integrity of sensitive information is ensured through multi-factor authentication, endpoint system compliance scanning and encryption of all transmitted data.
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
Learn more about Check Point Endpoint Remote Access VPN
Learn more about LogMeIn Rescue
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Computer Software Company27%
Comms Service Provider26%
K 12 Educational Company Or School4%
Translation And Localization Position13%
Computer Software Company29%
Comms Service Provider13%
K 12 Educational Company Or School6%
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