We performed a comparison between Check Point Harmony Endpoint and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The solution was relatively easy to deploy."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"This is stable and scalable."
"The product's initial setup phase is very easy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It provides remote access for the staff and increases their productivity."
"We love that we don't have to upgrade it anymore. They take care of that."
"It is a stable solution. My company has not received any complaints regarding the product's stability from our customers who use the solution."
"The security is its most valuable feature."
"We have found the stability to be very reliable."
"One of the strengths of Harmony is its power to detect threats and keep us safe."
"Its most valuable feature is being able to integrate cloud services and centralize the protection policy from a single administration dashboard."
"The rollout and management of devices were very simple."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"Trend Micro is easy to use and it has good security features."
"I haven't seen the use of AI in the solution."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Detections could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like to see is this same solution being able to link with the services of different corporate networks as if they were a remote access VPN extension and thus not require additional licenses."
"We know that Check Point has a very good database about threats even Check Point tries to make this EDR stable still there are some issues we were facing after upgrading or taking TAC to help its got resolved but Check Point really needs to work on metadata."
"There should be some way of managing this solution outside the organization's network, possibly with some type of remote access. For example, if I'm the admin of Check Point who manages the entire network, I would like to have access on my home device or maybe a mobile app to get reports, etc."
"Sometimes, the Cloud Management Portal can become unresponsive or take a long time to process a query. This in turn will cause the browser to freeze, which will require closing and reopening of your browser."
"For the future, I would like to see maybe a content-filtering emulation feature in Harmony Endpoint."
"We would also like the application control module to be further developed in future versions to include applications commonly used or maintained by Check Point in order to be able to configure blocking policies more quickly."
"They could improve memory consumption."
"Tech Support must be better."
"It could be faster in responding to new threats like ransomware."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"It is onsite. It does have its challenges in terms of scalability."
"The solution’s technical support is not very good and could be improved."
"The threat response could be a bit better."
"I cannot recall noticing any missing features."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
Check Point Harmony Endpoint is ranked 8th in Endpoint Protection Platform (EPP) with 101 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Check Point Harmony Endpoint is rated 8.8, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Check Point Harmony Endpoint writes "Excellent anti-ransomware protection, zero-day phishing protection, and web browsing filtering". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and SentinelOne Singularity Complete, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Microsoft Defender for Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Fortinet FortiClient. See our Check Point Harmony Endpoint vs. Trend Micro Smart Protection report.
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